Boscov'sReviews of boscovs.com

The worst and disrespectful company I ever delt with. I order a pair of sneakers that are way to big. I want to send it back and there no instruction how i have to send it back... I wrote to them I need a return label. And they said we will send you one this time. They want me to pay for the label to returned the shoes back. I WILL NEVER EVER DO Business WITH THIS COMPANY!!! THIS COMPANY IS SHADY AS HELL! I NEVER EVER BUY FROM THIS COMPANY AGAIN!! I never heard of a company that going have there customers pay for there return.

After Order Shipping Charges. I made an order for the $99 required for free shipping. I was then contacted saying I would actually be paying an extra $19 to ship my order, because I "ordered to many different products". Absolutely ridiculous.

Yet another one star review for this useless company. I got suckered in to applying for their credit card, which is administered through Community/Bread financial... I was approved. The bill showed up first with an incomplete account number and the credit card arrived two days after the payment was due. I needed the full credit card number to create an online profile. I paid the bill in full and directly asked the finance CSR if I was going to be penalized for being a few days late because the credit card arrived late. I was assured that this would be taken care of. Guess what? It was not. The finance company is a crook. This is a direct reflection on Boscov's. Really poor service headed up by a bunch of unsavory business people.

I ordered something and it was quickly cancelled. Then of course got signed up for their email apparently. I suspect this site is a scam and will avoid.

I am very disappointed with Boscov’s. On 5/3 I bought 3 items online with an in store pick up. Immediately one item costing 7.99 was canceled. My order had been paid with a gift card. I just happened to keep the gift card, as I often throw them out when I am done with them. I called for the balance, and the 7.99 I paid for the item canceled by Boscov’s had not been refunded. This is now 12 days after the cancellation. I called customer service and the woman that helped me reached out to her manager to express my anger when I was told more or less that they made a mistake and forgot to “manually refund” me. I questioned how many other people this happens to without them realizing, as I could have easily not realized. How many people does Boscov’s cheat this way??? The customer service rep spoke to her manager, while I waited on hold twice, wasting my time, and she came back and said “as a courtesy the manager is refunding your money now, you don’t have to wait 3-5 days” Are you kidding me?!?! That’s a courtesy?!?! I’ve already waited 12 days for money that I would have lost and Boscov’s would have stolen from me if I didn’t reach out!!!!! How about a genuine apology from the manager and a coupon for future use for my troubles and their mistake?!?! I can tell you now, after using up the money on this gift card I am done with Boscov’s, and I recommend others to think twice before shopping there…and if you chose to shop their be aware of their deceitful practices.

Terrible company to deal with. Ordered online. Product was left by the road. Of course it was stolen. Contacted boscovs only to have them say it was delivered properly and won't return money. Will not be shopping there ever again and recommend everyone do the same

Such a disappointment no one at registers @ 5th st hwy store. I won’t be back. Apparently they don’t need customers.

My wife was trying on bathing suits tonight and when she walked out of the fitting room to show me one that she was wearing and also to grab another suit, an employee walked in her dressing room that had her clothes in it and quickly grabbed all the bathing suits off of the floor left with them. When my wife returned, she noticed the missing suits but also noticed her missing necklace. She had put her necklace in the heel of her shoe to try on the bathing suits, which was nowhere near the bathing suits that were on the floor. The thief, I can't say her name but she's a dark hair hag wearing glasses that works in tbe bathing suit department, thought she would be able to get away with stealing her necklace because my wife was distracted. But my wife by luck, noticed right away that it was missing and came running out screaming that someone took her necklace and bathing suits. A kind man standing outside of the dressing room said he saw an employee come out of the dressing room with bathing suits and showed my wife the direction she went. My wife ran to find her. She found her at one of the registers holding the bathing suits and my wife confronted her asking her why did she enter a clearly occupied dressing room and take the swimsuits and her necklace. The hag employee said she didn't take her necklace and that she took the bathing suits out of my wife's dressing room because they were on the ground and not on hangers. When my wife grabbed back the suits the necklace fell out of the employees hand. 🤔 The necklace magically fell out of her hand just before saying she knew nothing of the necklace. This is the first time anything like this has ever happened at a Boscov's store. Boscov as a store is just fine but unfortunately they have a thief that works for them and I hope management will investigate and be rid of this cancer in their store. Just to be clear the necklace that was in the shoe was not near the bathing suits. Her jeans and shoes were in the corner of the dressing room up at the mirror and the bathing suits were on the ground closer to the dressing rooms door. The hag employee pulled the necklace from the shoe and hid it by holding the bathing suits as a distraction. My wife even had her jacket and pocketbook hanging up. Why would an employee go into a room and take stuff seeing shoes, a jacket, jeans and a pocketbook? She took the bathingsuits to hide stealing the necklace. So sad! We're still shook up from tonight's experience.