Boscov'sReviews of boscovs.com

The employees are always so friendly, they make you feel "at home." Their prices, especialy sales, are not to be beat. It truly is cheaper to shop Boscovs for clothes rather than Goodwill AND why pay more for used clothing when you can buy new for less! I am a serious bargain shopper. I spend hours researching items online before making a purchase, so you can trust me on this.

No issue with my online order for shoes. Easy tracking.

Best shopping place in town. Good customer service and good quality in everything. Will not shop anywhere else.

Great experience love the speed of the shopping and the online support is really good

Never had a problem with shopping here, nice customer service!

We decided to check out Boscov's bedding department for a much needed mattress, spent quite a while looking testing and discussing the different mattresses with Stephen at the north store. He came and asked us if he could help us and gave us all the ins and outs of the different mattresses. Thank you Stephen, there are so many types to pick from. He is very personable and did not rush us and we felt he would have worked with us until we made a decision, no matter how long it was going to take. We bought our mattress of choice and he explained when the delivery would be and that they would call us the day before and let us know the time frame. (now past experience with deliveries from any company has always been a mess so we kind of figured we would just roll with the flow.) Day before the delivery Boscov's called us and said they would be delivering the next morning, just like Stephen said, between 8AM and noon and we were the third delivery, so we figured maybe around 10 to 10:30 or later. Much to our surprise Adam and Sean showed up at 8:30, and the delivery was completed in about 15 minutes. They were personable, polite and very efficient. Thank you Adam and Sean and WOW to Boscov's you did a great job from purchase to setting up and delivery. Best delivery service we have had in a long time. Also have slept two nights on the new mattress and love it!

I just love Boscov's. They have very good quality, customer service and prices. Their sales are pretty great too

I have been an online Boscovs shopper for years and never a problem. Always super prices and I order when there is free shipping at a minimum amount. The customers service reps are super helpful and have went beyond their job description to help me on occasion , example: I wanted a specific handbag the site stated the bag was not available in the color I needed for an upcoming event. I called customer service to "beg" them if there was any way that that color bag could be found in ANY of their stores ? I was told by a very pleasant young sounding woman that she would check, to please hold on the line. I waited & to my shock she had found the handbag at a store in another state and was putting me through to that person, I waited and spoke to the sales clerk whom took my address and said the handbag would be shipped out asap ! with free shipping too, Now that's great customer service. I have never had any bad experiences with Boscovs , I have had to return an item once and I never had to pay a cent and I received full credit. They have a great selection of Brand Name merchandise at super prices, when on sale. I have bought awesome dresses for as little as $7.99 and just received one that was $69.99 and I paid $9.99 , it's good quality and brand name. The people that are complaining about getting charges for shipping , it is clearly stated you will be charged for multiple or over sized items and it is determined before payment. I don't understand how anyone can miss it. The buyer can accept the charges at the time or not . I absolutely love boscovs.com and order just about once a month, always something I can use, soap, candles, shoes, etc... and the list goes on ... I JUST copied & pasted this from Boscovs site : Read before you order any over sized items , there is also a statement that lets you know about multiple items. It's Not Boscovs Fault people can't read ! Oversized Delivery Items requiring Oversize Delivery are noted as such in the text describing the item. This service is available only in the contiguous 48 United States* (items cannot be shipped to Alaska or Hawaii ). We do not deliver to PO boxes. Most in stock items take 2-4 business days to process. Estimated delivery dates are calculated by the shipping provider and will be available in the tracking information. The specific delivery charge for the item is displayed in the Order Summary in the shipping step at checkout.