Boscov'sReviews of boscovs.com

Boscov is ridiculous. Their customer service is surreal. My purchase has been in limbo for about two weeks. FedEx has stipulated that the package is out for delivery, in a town I never heard of, for three days. Boskov's customer service tells me the package isn't lost because "it's in process." I have no idea what that means. I have been told to call back in two days on two occasions. Each time, I'm told the item is in process. That is a wonderfully innocuous term. I should have used that excuse in an equally emphatic manner when my thesis was late. Boscov's is in process. Do not purchase anything from this store. Wait until they're out of process.

It's like you need 50 people helping you through simple transactions. Horrible phone customer service. Online isn't a picnic either. I'm so frustrated. Call me Boscovs if you wanted the lengthy details. I love you but you need more training for your phone and online orders. It's an absolute nightmare and my husband and brother in law felt the same.

Ordered a pair of levian earrings - when they came there was only one in box. When spouse called was told they would send him paperwork to fill out on Tuesday. We still have not received any further communication from them. As far as I am concerned customer service stinks and they have left no option but to contact the credit card company over this. I really thought they would make this right. They were ordered online and shipped from somewhere in Pennsylvania but no store is listed in email confirmation

I went there for gift wrapping. I was treated horribly at the Customets Service desk. I inquired about having a CD I bought wrapped and the guy behind the counter treated me like I was a big pain and then spoke to me disrespectfully. I tried to be nice to him, but he was absolutely miserable toward me. So I ask, why would the store hire someone like this, to work in customer service???

They offered a 10% coupon code if you signed up with email. I did, and the coupon code doesn't work. I feel like they obtained my information under false pretenses. Don't trust.

I went to use my military discount at the York Pa. store I had my paper she said I could she needed Id but would not tell me what she wanted just said I could not use it she took my paper an through it away very nasty I called the manager she said I could not use it because he passed away I called the main customer service she said I can use it if my name is the same beware of the York store vets my husband put in 16 years

I bought my package online and it was delivered today... but there's a mistake in my order: the product, the size, and they even added a pen mark to the clothing... this has ruined my gift for tomorrow.

Order no show. On phone trying to talk to a person 3 fifferent times...wait wait wait. On hold forever. Very poor. 0 stars. Internet order. Usps ticket generated on 12/26. Item never shipped. Today is 12/5. Butler. PA location.