Boscov'sReviews of boscovs.com

I always shop clinique counter. I specifically ask for a product that I use. I was handed off to another employee who sold me the wrong product. When I went in a month or so ago they didn't have any of the products that I use so thet I could receive free gift. ( I was willing to even change my request, but was told "we don't have that or that",, I walked away with no purchase. Today I specifically ask for 2 products They sent me home with wrong product. I miss Carol.. Now i again have to return a product thdt i did not ask for..& i didnt have the money for. The problem is in the Clinique & other cosmetic counters. Please train these woman or hire people who actually live the products & who care about customer service. Thank you Mary Ann

Boscov's (website) disabled the payment method, Paypal. I tried different methods and still it would not work. The link on checkout states, "What is Paypal?" works but Paypal, it's self would not work. I even logged in to my Paypal account separately to make sure it was not Paypal.

Vacuum cleaner arrived on time. Then they started sending marketing emails on a daily basis. I unsubscribed 3 or 4 times to no avail. Then I called on the phone to get removed and they said it could take 6-8 weeks to be removed from the marketing list. That’s funny because I was on the list within 24 hours of my purchase. I would not purchase from Boscovs again if I had the choice to go elsewhere.

Boscovs is getting sparse with merchandise. On top of that, the store has removed all Mike Lindell’s My Pillow products. I will not be supporting Boscov’s any longer because they boycott merchandise because the company CEO voted for Trump. Boscov is joining the cancel culture crowd and can’t even show civility towards difference of opinion.

I ordered two recliners in March and was supposed to get them delivered on the 20th. Then the coronavirus started, I didn’t hear a word from Boscov’s. I tried calling etc. I didn’t want any finance charges so I paid my bill when it came. Memorial Day weekend, I finally heard about when they would deliver them, the lack of communication was unacceptable, but I also purchased a comforter that did not work out, so I brought it back last week. I wanted my money back, since I paid my bill off, I didn’t want a credit, I wanted the cash to use for something else. The customer service employee refused to give it back because I paid for it with my charge, but I had to put that money in the bank for it to be paid to Boscov’s! With everything going on, I think they should do want the customer wants, it wasn’t coming out of her pocket! I know this is long, but I want you to know I wasn’t a satisfied customer.

I've always enjoyed shopping at my Boscov's (Easton, PA), but no longer. I find the majority of sales associates to be guite rude and as of today going to customer service this might be my last visit! They were too busy with gift wrapping and very rude to me to be asked to handle my layaway, so I cancelled it and it cost the store $400. The clerk couldn't get it thru so she called out the manager (Wilma/Velma) and she didn't look happy to have to go behind the desk to help. She was able to quickly get it cancelled but was also very rude!! And this is just the beginning of the Christmas season! Nope!! Beware Boscov's your business could go under too one day. I'll take my shopping online thank you.

First time I ordered on their site. They placed several holds on my funds and after several emails saying my order was being processed, days later I got an email saying the entire order was cancelled due to no stock. Needless to say, the fund holds are still showing up on my paypal account. I would not recommend this company.

I have had 3 different orders from Boscovs now where I qualified for free shipping at checkout. After checking out, a Boscov's rep then called me to inform me that the quantity of my shipment required that they charge me more for shipping. One Shipment I ordered about 20 items and they informed me that my shipping would be $60?! They do call you if shipping charges will apply and wont ship until they get confirmation from you - obviously I told them no all 3 times because I was expecting the free shipping so my orders were cancelled. I don't understand why they even offer free shipping if they are just going to call you later and take it back. Why not just show the shipping charges up front so you can gauge if you actually want to pay that much? Not great.