Boscov'sReviews of boscovs.com

I was just at the boscovs outlet in Reading. I was so upset to see how the store mamsger Corey Stuckey was speaking to a young man at the register. In ftont of many customers he was yelling and down grading this young man. Orher employees heard the comotion and came to help the young man. Corey just walked away like he was used to treating his employees in this manner. I hand over 400.00 in items to purchase and just walked out of the store. The other customers were upset and spoke up but corey just walked away. No appology to the young man. I am writing to let you know that managers like corey do nit belong at Boscovs...Albert Boscovs would not stand for that tupe of behavior

I created an account a while back. Maybe I haven't used it in a while but that is No reason for this site to continually bump me off with my personal email and p.w. Oh yeah, they sent me a "reset" but none of the "RESET YOUR P.W." WORKED.. I will not even BOTHER to call. They're not worth my money nor my time.. How RIDICULOUS. I think I'll also cancel their CREDIT CARD!

Customer service called me about a charge from February stated I received item but it did not post to my CC.When I did research and called them with transaction number and told them it was paid on cc,they tried to say it did not.Even called cc company to confirm .I see why they are still in business they charge/get you to pay for items two or three times.Been a customer for around 6-7 years,never again.Its time the IRS stepped in on their a--.

I received my order of Womens Gloria Vanderbilt Claudette Ankle Boots. I am extremely disappointed and will never order from Boscov's again. The shipping box I received the shoe box in was undamaged, but the shoe box inside was destroyed. There was no packing materials around the shoe box. There was no packing material at all in the shoe box.Nothing inside of the shoes either. Absolutely nothing. Only a pair of used, worn, beat up shoes. As if they came directly off of someone's feet. The bottom of the shoes are worn and there is dirt on the soles of the shoes and some kind of pet hair inside the shoe. Disgusting. I was under the impression I was ordering brand new shoes. I thought Boscov's was a reputable department store. I might as well have ordered used shoes off of Craigslist. Never again.

Extremely poor, actually non-existent, customer service from thecorporate Customer Service Dep't in Reading, PA. I bought defective Gold Toe men's slippers at the store in York, PA, They fell apart because there was so little seam allowance that most of the stitches holding the sole onto the uppers missed or pulled out. I was treated rudely at the store, and was clearly lied to at the store so I sent a letter, by post, to the main Cus. Svce. Dep't in Reading on Jan. 3rd., today is Feb. 4th. I included all of my contact information. I have not received even as much as an acknowledgement from Boscov's. I used to shop there often; I will never go back. I can't believe that they did not respond in any way to a written complaint. No wonder the "brick and mortar" stores are failing!

Boscov's is a terrible company. I purchased something on 05/06/18, paid my balance in full on 06/06/18 and they charged me a late fee even though I paid a month after my purchase because they give you less than a month to pay. Then not realizing there was a late fee on my account, they ended up charging me late fees on late fees and would only waive one fee. They outsource their collections which sound like scam artists when they call and asked for personal information before they will share what company they were calling about which made this problem last even longer. I paid the $56 late fees and closed my account. I will never spend another penny at boscov. Their loss!

The letter I received today in the mail mainly concerning the BOSCOV'S in Cumberland Mall, Vineland, NJ from the director at BOSCOV'S Corporate concerning ADA issues is BS!. It's so laced with lies hoping I will go away, well, I am not going away!. BOSCOV'S in Vineland NJ is not ADA compliant as other BOSCOV'S also are not although some have complied better then others. BOSCOV'S doesnt care bottom line!. I dont know about anyone else but I wont shop in another BOSCOV'S that doesnt care about ALL human beings!.

Shipping was slow (took about 2 weeks) and they forgot to include my 7-pc free gift with purchase. I sent them an email on Mar 9th and just contacted them on the phone and was told that the item is on hold at UPS/FEDEX and may take 7-10 business days for them to give me an answer!!! This is my first time buying from Boscov and will also be my last.