Boscov'sReviews of boscovs.com

I bought an item from Boscov's located 441 Woodbridge Center Dr Woodbridge, NJ and the item does not work! I called to let them know that I would like to ship it back since I do not live in NJ and it will take me about 2hrs to drive back there. Their response: "there's no way to ship it back, I have to physically bring it back" Becareful buying from certain stores like Boscov's.

This company is horrible. I ordered a sectional sofa on 2/9/20 with the promise that it would be properly delivered on 2/15/20. They delivered the 3 piece sectional in 3 different colors! I have patiently waited during the pandemic, but this week they again delivered the remaining pieces in the wrong color and fabric! No one will call me back. Everyone passes it off for someone else handle. I need my sofa or my money returned. I have elderly people on the floor and Boscovs hides behind their antiquated phone and delivery system. I could have had my sofa from Macy’s or Cardis months ago.

Hi I've been trying to get in touch with you customer service not open ...very understandable in this time ....can someone get in touch with me please

I generally like Boscov's store ! But over a month ago we ordered a recliner . Had one on the floor but said i could not have it ! OK, It will be here next wednesday . OK . Then they close up shop and I wonder what about my recliner ??, Told the lady it was for health reasons . Seems that the Place is shut down that you can't ever talk to a machine because it is full . But guess what ? The billing is not shut down ! Finally talked to some one there. who is working, but he sends me to some place that is shut down !! Funny have a bill for some thing i don't have and have no idea when or if i will get it . and no one to talk to !! Some one should have called us . A commitment is just that . The bill did not take time off ,And no one should be billed till you have received the merchandise ! Those who sent it did not take off . Glad now we did not pay cash !

Are you kidding me I ordered a living room Nov 2019 they said 3 weeksdlivery it's now 2 months a scam to reel you in Called today they have no idea where or when ,very disgusting way to handle business with customers , will cancel order. Their rating is below sea level don't buy furniturefrom from them

Ordered men's work shoes online from Boscov's last Friday. Paid $9.95 to ship them because the order didn't meet the minimum for free shipping. Got an email with a tracking number. Tried tracking Sat, then Sun, then Mon. Said status pending. Called to find out what was going on. Was told that Fedex doesn't pick up until Monday. I asked what Fedex shipping method they used. Was told Standard. There is no Fedex Standard. I asked if it that meant 2 day; they didn't know. They told me to track it again on Tuesday. I did. It said delivery Friday. 8 DAYS after I placed the order. They didn't have his size in the local store. I would have been better off just driving an hour away to get them. Not shopping online with Boscov's again ever.

There so back in time with there registers . they don't take credit cards if I remember correctly. And there fudge is so dried out it sucks . the old man owner needs to get with the program.

Received a sale flyer in the mail went online and prices were $50 more. Called them to find out why and was told the sale didn't start until the next day and that if there was any problem ordering online I could call customer service and that they would take care of it for me at the sale price. Today prices online we're not reflective of the sale so I called customer service. Now I'm told I cannot get it for that price unless I pick it up in the store. Nowhere on the flyer does it say that it was only for specific items and nowhere on the flyer does it say that the items had to be picked up and could not be shipped. False advertising! Boscovs just lost a customer