Bosch USAReviews of bosch.us

I made a mistake buying the Bosch 800 series dishwasher. From reading reviews, I thought it had superior drying ability. It doesn’t. After a cycle completes, the walls and door are dripping with condensation. Some dishes and silverware and certainly everything in the third rack (top) needs to be dried with a dish towel. Bosch support said I had to open the door for ten minutes after the cycle completed to remove excess moisture. I live in a hot, humid environment and this is precisely what I didn’t want. It did help, but is frustrating since there’s no way to keep the door slightly open without using some sort of prop (stainless steel tea strainer in my case). Otherwise, the only option is to open the dishwasher fully, which then blocks the entrance to the kitchen. This is aggravating. I liked our previous Kitchen Aid dishwasher (with heating coil) much better. It broke a couple times but would still have been a better option since it was much less expensive than this one.

Purchased a new high-end, dual-fuel convection oven range during a kitchen remodel. Range works great, and the unit is gorgeous. But -- and this is kind of critical for preparing food -- the oven has never worked. Not a single day. Now 7 months into owning it, with at least 3 visits by the technician, there is still no solution in sight. Customer service is not helpful with timelines, or contacting me. The only time I make any progress is when i chase them down repeatedly.