BoozecarriageReviews of boozecarriage.com

Placed an order. Never delivered and no contact from booze carriage. I had to call them and then was told "the delivery person went home early." I've had many successfull orders in the past and have relied on Booze Carriage for last-minute dinner parties etc. This recent experience changed my perception permanently. I will no longer rely on Booze Carrisge when I'm in a bind.

I have used this service on a weekly basis for the past four months and I regret having to do so. It's a great idea for a service but I have routinely experienced UI issues on the site. These have included inconsistent inventory, having to re-enter duplicate information multiple times and having to log out and log back in to complete an order. The receipt of the goods is equally troublesome. I have had orders not show up at all, despite multiple calls to Booze Carriage and promises from Booze Carriage to call me back. I have had delivery people show up hours early and not drop any products off or show up hours late with no explanation. Booze Carriage has a great, unique service but the execution and my experience with them has been, frankly, dreadful.

I wouldn't recommend this service at all. I ordered a bottle of vodka and it arrived 2 days later. I needed the alcohol that night because I had friends over. We waited and waited. No email letting me know when it would arrive. When I placed the order the website read it would be delivered same day. I placed a complaint and customer service did nothing about it.

Took my order then called back in 30 mins to tell me they couldn't deliver. Won't try again, sorry.

Same as above