David W.
Horrible service!
I ordered a textbook, my order duplicated/doubled at the time of order, I contacted them to try to rectify the situation, no response and I have not been able to access their contact since. Now 16 days later and too late to help the book/s arrived and I still cannot contact them to return the books as I had to drop the class, I will not receive any refund for the class either so I will have to take it again so I will be out more more money there. I regret dealing with them at all!
Response from booksgoat.comFeb 18, 2025
Hi Francis, I sincerely apologize for the inconvenience you've experienced. Could you please share your order ID with us? I assure you that we will resolve your issue promptly and provide the best possible solution. You can reach out to us directly at [email protected]. Best regards, The BooksGoat Team