I reached out again to Books Publishing Labs to see if they had a chance to reconsider their refusal to give me something for the £1000 I paid them in the interim five weeks since we last spoke.
Yet again, all they offered was a 3 month social media marketing campaign for £1,200 whilst admitting I could get it cheaper elsewhere.
Needless to say I will never be paying any money to this company ever again.
Stay clear of them .. tell your friends and family...and ask them to tell their friends and family until this company start to deliver on their promises
GR
Gerald R. G.
BPL said they would market the book they didn't.
BPL jeep asking for access to my Amazon account which I gave withdrawn because I do not want them involved with my book.
BPL said they would market the book and generate "steady, organic traction". The only sales have been those I generated.
The editing was terrible. They made don't and indent changes that took me 12 revisions for them to get them the finally make the content correct.
LA
Lina A.
Lina Anderson
Following my last review, after many empty promises, I NEVER got back the 25,000 dollars I paid for the 5,000 copies of my book, nor do I have ANY books (they only printed 45) . They completely disappeared after I threatened legal action starting 26 February. The XXX said this company is NOT INCORPORATED as a legitimate business anywhere in the United States.
Also after extensive research the managers and account executives that I worked with seem also to not exist in the U.S. All to say, that they STOLE my pension money and I don't have any printed books to show for.
So, if you decide to do business with them, know that they will steal your money and disappear, as they are ghosts = scammers. How sad that this group of people will so easily shatter your author's dreams to steal your money.
Please BE CAREFUL! Tons of reputable long-standing U.S. publishing companies to do business with (I wish I knew that before I signed up with them, as I deeply regret it now).
BR
Brittany
Horrible service
I started in 2024. Here it is 2026, and I still haven't seen anything. I paid $1800 for what I thought was going to be my first book ever to write, but it turned out that nothing went right. I was passed around to many people and some were very rude. I have yet to see my $1800. I may never see it. So, if you're looking for a good publishing service to publish your book, DONT COME TO THEM.
JR
Joseph R.
Scam, Plain & Simple.
A complete and total scam.
This is my first book and they seemed like a good company with good prices to work with. The original price they quoted me was $500 upfront for their services. This was supposed to include editing, formatting, review, and cover design. However, once I sent them the manuscript, they said that it would require "advanced" editing and for that it would be an additional $500.
Now at $1,000, this was still much more affordable then the other options out there. So no problem, I paid the additional $500. However, once I started receiving the edits, it was clear there was not a qualified editor doing this. What I got back had the following issues
- Grammar and spelling mistakes throughout
- Missing whole chapters
- 4 different format changes throughout the book
I overlooked this and chalked it up to the fact I was getting a low price and made the corrections myself. After sending them the final updated manuscript with edits I had to make myself, I received back a formatted digital copy that had multiple chapter numbers mixed up, and was missing two important chapters. This required about ten emails back and forth just to correct.
It was about this time BPL contacted me and said they had a book company that wanted to make a large order of my book. This felt very odd since at that time, they didn't even have a completed version of my book to show to anyone, nor did I authorize them to share my book with anyone other than themselves. And the deal couldn't have sounded any more like an "I'm an African Prince and I want to give you my gold" type of scam.
They said I would need to pay thousands up front to get these books printed for the company but they would immediately get paid back by the company and I would make tens of thousands. They offered to send me the offers, but never actually sent them. They just kept asking me to pay.
Finally, after moving past what was an obvious scam, I asked to order 3 paperbacks and 3 hardbacks to use for a marketing campaign for the launch of my book. This is where they then tried to tell me I needed to order at least 100 books to order any. I showed them where in their contract they had said the exact opposite.
After some back and forth, they said they would send those books, however since then, they have not answered my phone calls nor my emails. This company is VERY OBVIOUSLY a scam and has delivered nothing beyond an AI generated cover, editing that could've been done better by my niece, and a lot of headaches for $1,000.
I will be initiating a lawsuit against them in the next week as well as sharing this review on every single review site I can find. I also have a huge social media following (millions) and will be ensuring that every person possible knows who they are, their other company names, their locations, and their contact information.
Please do not get tricked into anything by Book Publishing Lab like I did.
KM
kmr
Update on a Horrible Experience
Update: It is truly unfortunate that accountability, responsibility, and trust are evaporating from today's society. This statement has never been more true than when applied to internet companies—not only applicable to my experience with BookPublishLab (BPL), but many companies today. Unfortunately, TL;DR would not suffice as this update requires a modest degree of verbosity.
I am resubmitting this review of BookPublishingLab with updated content—a resubmission of a review submitted back in early November. In good faith, I removed the review after receiving assurances from BPL that they would resolve all my outstanding issues, provided I remove the original review. (Apparently, the promise of resolution was a ruse to get my negative review "removed "for the holidays! According to TrustPilot reports, the review had substantial read indicators.)
This tactic made me realize why some of the negative reviews that appeared early in the fall for this company on Trustpilot had disappeared.
After I removed my review, nothing happened. Just a series of promises and delays. A complete stall job. (Remember, it was the holidays)
I am an architect for a major corporation, so I may have access to resources you may not be privy to, so if you do not have access to these resources, and you have issues with any online company, do the following:
1. Try to resolve the issue with the company yourself.
2. If unsuccessful, continue to step 3
3. Retain legal representation
4. Contact and submit a complaint to the AG for your state of residence.
5. Contact and submit a complaint to the state of operation for the company
6. Contact and submit a complaint to the FTC
7. Contact and submit a complaint to the BBB
8. In my case, it was necessary to contact and file a report with the IRS.
You may discover, as stated in the review below, that these companies use different LLCs to hide assets and make it difficult to obtain financial recovery.
I have completed all of the aforementioned steps and future actions will be through my legal representation.
For my new book and furture works, I will seek out a more established publisher.
Good luck and all the best with publishing your book!
The original review is below:
This company published my book, as promised but the books were NOT distributed to all target publishing sites. Just Amazon. The site references several more.
Also, beware of an investment opportunity offer that they may offer. It is a scam. I have not received one penny from the "guaranteed" investment, nor have I received the printed copies of my book that I was promised as part of the investment. I have the signed contracts to prove it. I am working with my lawyer on litigation, which might be difficult. The corporation structure is set up to make it difficult to litigate, according to my lawyer. One final note: the website was changed to remove the suspected LLC. Fortunately, I have a screenshot of the site from September, which shows that the information on the page was there and has now been removed.
Update,
I received a communication from the company to my inquiry below. The reply was a form email exactly like one used in an initial communication from months ago offering to publish my new book. Completely ignoring my inquiry.
I noticed a negative review that I can no longer find on trustpilot. Strange! But I should have heeded that review's warning. The 4.4 star reviews were one of the reasons I went with this company.
I started working with them in May 2024. As the other reviewer says, they use common American names.
At first, everything seemed to be going well. Then I started noticing promises not being fulfilled, like book distribution to all those sites claimed on their website. They only distributed my book to Amazon.
Also, I hired them to author a website, which they did, However, they failed to provide me with access to my own site.
My final comment is on the investment opportunity that was offered. I have not received one penny from it, nor have I received any of the books promised from said investment. For several weeks, there was a promise of payment, with kinds of excuses as to why I had not received any funds.
I recently received an email from them(10/31/2024) and spoke with them on the phone. They promised to resolve all outstanding issues, but when I mentioned the failed investment, it was all hush-hush. I have not heard from them since.
Be wary of this company. Also, numerous LLCs appear to be used.
And yes, I have contacted the appropriate authorities.