Rajiv G.
I don't recommend BookOtrip to anybody
I don't recommend BookOtrip to anybody. I had a very bad experience when I booked the international flight within 2 days notice. Right after my booking I got the email "Confirmed - Your Flight Reservation: - XXXXXX". Since my flight was just after 2 days, I went to airline customer care to request for special meal, but found that my ticket was not even confirmed when the email clearly mentioned the confirmation. I then re-read the entire confirmation email in detail and found that my ticket was under processing. I reached out to the BookOtrip customer care to please confirm my tickets. They mentioned that the price of flight changed right after my booking and then can't honor the booking now. They asked me to send the email to get my ticket cancelled. This was scary as I booked my flight last minute and what if I had only realized at the airport that my ticket is not confirmed. Also, given the issue happened at Bookotrip end, I was surprised that they were not at all ready to honor the price I booked the ticket. I feel like wasting my time going to this site as I can't trust the prices I am seeing and the email I got. I advice folks to stay away from this site.
Response from BookOtripOct 18, 2023
We apologize for any inconvenience you've experienced, and we thank you for bringing this matter to our attention. We assure you of making the necessary improvements to prevent such issues from happening in the future. Thank you for giving us the chance to improve, and we look forward to hearing from you.