Book My Taxi Group Reviews | Read Customer Reviews of bookmytaxigroup.com

Book My Taxi GroupReviews of bookmytaxigroup.com

3.213 reviews
Airlines & Air Travel

Book My Taxi Group

About Book My Taxi Group

Important** Our Company name is "Book MY Taxi Group", NOT "Book Taxi Group". ** Our website is (BookMyTaxiGroup.com). ** As we have other competitors with very similar brand names, also as some users get confused thinking that we are the local city yellow taxi, we receive an increasing number of non-related negative reviews. So, please make sure you submit your review to the actual service you actually used by double checking your BOOKING CONFIRMATION EMAIL which will show clearly the EXACT COMPANY NAME that you have booked with, alongside their WEBSITE URL. Thank you for your understanding. ** Book MY Taxi Group - Airport Transfers & Taxi Service Worldwide.

Book My Taxi Group (bookmytaxigroup.com) has 13 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: bookmytaxigroup.com
Website: bookmytaxigroup.com
Category: Airlines & Air Travel
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Book My Taxi Group reviews

Showing 5 reviews with 1 star · Clear filters

Gavin M.
Oct 29, 2025
PLEASE DO NOT USE!
PLEASE DO NOT USE! We booked a transfer through Viator with this company for a transfer from Rhodes airport. When we arrived in Rhodes there was no sign of anyone and none of the numbers worked to contact anyone. We had to get a taxi which was more expensive and it took ages with my elderly relatives to find something suitable. I emailed and had a standard response saying they would look into it and then no answer. Viator were useless and said no their problem. If they are a few quid cheaper there is probably a good reason! Avoid like the plague!
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Carl
Aug 20, 2025
Do not use this company
Do not use this company. We booked a taxi transfer to Airport in Gran Canaria on 24th July from our hotel. We waited and waited, called them repeatedly with no explanation. Can saying wait 5 minutes! We waited over 1 hour and then ordered a regular taxi. This was an additional cost to the cost of this transfer. This company has still not provided a refund or explanation. We have disputed the cost with revolut card, however this scamming company have provided lies and misleading information to the card company, stating we received the goods and services! Such lies…do not use SCAMMERS.
Response from Book My Taxi GroupAug 26, 2025
Please contact us providing your booking reference number so we can investigate the issue.
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J C.
Apr 21, 2024
Have used in Iceland and Bulgaria…
Have used in Iceland and Bulgaria without issue however we were left stranded at a Tunisian airport, unable to contact them. Will not use again!
Response from Book My Taxi GroupAug 27, 2024
Hi, NOTE: As we have other competitors with very similar brand names, also as some users get confused thinking that we are the local city yellow taxi, we receive an increasing number of non-related negative reviews. So, please make sure you submitted your review to the actual service you actually used by double checking the service brand name & website URL. Thank you for your understanding. If you are already sure you submitted your review in the right place, please contact us with your booking reference number explaining what the problem was so we can investigate the issue.
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MS T B.
Mar 19, 2024
COMPLETE FRAUD
COMPLETE FRAUD! I booked a return taxi ride with them at Paris airport. No one was there. They give you a French telephone number in case you need to contact them. It's an answering machine in French. I waited 40 minutes. Nothing!!! As I said, complete fraud. I reported them to American Express for not just a refund but for also investigations. PLEASE AVOID.
Response from Book My Taxi GroupAug 27, 2024
Hi, NOTE: As we have other competitors with very similar brand names, also as some users get confused thinking that we are the local city yellow taxi, we receive an increasing number of non-related negative reviews. So, please make sure you submitted your review to the actual service you actually used by double checking the service brand name & website URL. Thank you for your understanding. If you are already sure you submitted your review in the right place, please contact us with your booking reference number explaining what the problem was so we can investigate the issue.
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Andy
Dec 15, 2023
COMPLETE ONLINE SCAM !!
This "service" is a scam and of no benefit to you! Unless you like paying 50% more than necessary for things!! Grab a taxi outside your destination, DO NOT get ripped off by these scammers!!
Response from Book My Taxi GroupAug 27, 2024
Hi, NOTE: As we have other competitors with very similar brand names, also as some users get confused thinking that we are the local city yellow taxi, we receive an increasing number of non-related negative reviews. So, please make sure you submitted your review to the actual service you actually used by double checking the service brand name & website URL. Thank you for your understanding. If you are already sure you submitted your review in the right place, please contact us with your booking reference number explaining what the problem was so we can investigate the issue.
Report