BookmarketeersReviews of bookmarketeers.com

LONG BUT PLEASE READ! For some reason, Book Marketeers asked Trust Pilot to see if I would update my review of the horrible service and work I got from them. Here is what happened after I left my review a few weeks ago. For the first time in 8 months, someone responded to me from this company. We communicated via email and the phone. After telling this person that 75% of the contract I signed wasn't done (the 25% that was done was done poorly), they offered to do another book "if I had one" to make up for everything. Now, most of the services I paid for (website, marketing, etc) I have done on my own after hearing nothing for 8 months and the contract expiring. I had asked for a 50% refund (yes, they only did 25% of the work and I was willing to take just a 50% refund to be done with this terrible company) and they refused saying that it was after 6 months. Remember, they didn't reply to me or my lawyer for 8 months (the lawyer was only involved the last 5 months). Still, at the time of this conversation, I was 5 months and 3 weeks from the expiration date of the contract. In other words, still within 6 months. I even offered to delete my review since I would have been satisfied with the overall outcome. But no, they offered me services that they've proven they can't do or won't do. They will never touch another book of mine. The editing was not good (example: they removed all quotation marks for 10 pages and only put them back after I requested it. And they did it wrong.) The marketing was not even close to being done properly (and only on 1 of 3 books) and I only got half of the paid-for social media accounts. The ads they ran I had to proofread AFTER they were published. Not good to have errors on your ads if you're a writer. There were numerous other things not done in the contract. NUMEROUS! Anyway, the offer they made was insulting because they already knew I'd done most of the marketing stuff myself now and they wouldn't have to do it. Isn't it also odd that they don't like to give refunds after 6 months when they ignore you for 8 months? My lawyer's demand letter went undelivered at their address (a P.O. box) because they don't use it. He called the post office and was told that. He also found that this company divested from its UK parent company a few years ago. In other words, there is no legal recourse you can take against this company when they don't perform the work. They do a good job on covers (I started with that and then thought I'd have them do more since they did such a good job), but nothing else. Seriously, read the contract before you sign. It sounds great and in your favor. But they know you can't go after them legally and they hook you with the small job done well and an inviting contract. Then they ignore you until it expires. Please, if you want to succeed as an author, do not use this company. You will lose your money. I paid for and designed my own website, paid for my own ads, paid for my own trailers, and paid for a lawyer to just try and get them to respond, which eventually led to trying to file a suit and finding out we couldn't because of how this company is running. I had paid them to do all the work I ended up having to pay for again when they breached the contract intentionally. And yes, not returning messages, calls, and lawyers is intentional. My project manager (Ryan Cooper) repeatedly lied to me and his boss (Jack Mathews) wouldn't reply. After getting caught in a lie, my project manager stopped communicating. Then, after being quiet about it for so long while I tried to use our court system to get my refund and finding out I can't, I write a review so others can know and, bam, they reply that same day after eight months of silence. I ignored several other scathing reviews when I used this company because their overall rating was high. Please, don't fall for it like I did. Find another company that cares about its customers and will actually do the work or refund you if they don't. This company won't do either. And they quit responding when you become wise to their subpar work just so they can make it where they can use their 6 month refund policy. Unfortunately for them, I know that's a lie too since I was one week shy of 6 months from the expiration date of the contract. That was determined by me submitting my last action in the contract (the final draft of my final story in the multi-book contract) and then them taking no action. After all, how do you know you need a refund until either the work is bad or the contract is breached? So the 6 months has to start either from the contract being completed and a customer isn't satisfied, or from the customer doing all they can and simply hearing nothing at all after that last act.

Book marketeers are a fraud, and a rip off!! As a first time author, I trusted them with my material and money. I was robbed for both of them. I haven’t received all of my material that I paid for, nor did I receive my copyright certificate. They want answer my calls or text messages. PLEASE DONT DEAL WITH THEM!!! Any positive reviews you read are from them and not actual clients!

I am writing to share my deep disappointment with the services provided by Book Marketeers, to whom I entrusted nearly $20,000. Despite paying in full, they failed to deliver the promised APP and the marketing services they guaranteed, including advertisements in the New York Times and a billboard in Times Square, which were supposed to be provided in 2023. Over the past year and a half, I’ve been passed from one manager to another, including the high level roles, each promising that my issue would be resolved and my money returned. Sadly, none of these assurances have been honored. After I posted a review in June about my experience, Book Marketeers contacted me, assuring me they would refund my investment if I removed the review. Trusting their word, I took the review down the same day. I was supposed to receive the first refund on July 2nd, 2024, but to this day, I have not received anything. Now, no one answers my calls or replies to my emails. I can provide all emails, receipts, and contracts to anyone who needs more proof. This is one of the last emails "Hello Rosa, As per your discussion with Mr. Xxxx. A partial amount will be refunded to you on 2nd of July. And also we will be completing the refund in 6 months through the same partial refund. Thanks & Regards, ______ Project Manager "

SCAM. They claim to be professionals, but the only professional thing is taking your money.

STAY AWAY FROM THIS COMPANY! They lie about what they provide in their services. The amount of money I spent was wasted as I needed to hire another company to fix everything that was done from editing my book to marketing. They created linkedin accounts without my permission and did not give me access to my own page. They refuse to give me the credentials. When creating my website, I was told I had full ownership yet after a year, my domain expired and I was never told. When I reached out to Book Markeeters, they said i would have to pay them $3,200 to purchase my domain when I paid for it myself. Their reason was that they created the domain on their end. I had the worst experience with this company. I cut ties after working with them for 6 months yet Two years and I am still having issue with finding things they created in my name without consent. When I called to complain (yet again), they tried to get me to work with them again! The nerve of these people!!

Bookmarketeers is a low grade publishing company that is constantly trying to sell you on spending more money. Had a book published even though I was very leery. Up from price was a scam and they were lying to keep bleeding you for more money even though the book turned out to be very poor quality. I caught 3 of their publishers in outright lies. I’m sure this review will never be made public. Title “The Final Chapter of A Real Twilight Zone”. Shortly after review, I received a call telling me to delete this review and 25 books would be in the mail. After I asked a few questions about quality of book he said he would call me back. No call, no books. This was in July. I will use alphabet J,K,L in reference to people I had dealings with. I contacted J in August of 23 and we made a deal. Book was supposed to be in print by 2nd week in September. No results. ( The first book was great). Now back to second book, after many conversations K took over account in December 23, I realized the book would not be printed and I told them to cancel. In May 24 I was contacted by I who convinced me to go ahead with publishing and reactivated account even though I was very leery. I did pay quite a bit more for my own curiosity. I was sure it was still a scam in my mind but it might help someone else. I think the isbn number is fake. I can’t find it on the internet nor the UPC code on the book although I haven’t tried in last month. Also I think it was published through kdp which I could have done for free. After several conversations and a few casual questions I realized their location address may be fake. When you turn on the street there is a funeral home on the right across the street from a Bagel shop but no signage of their business being on the left side. I find it ironic that a few blocks further and to the left is a federal prison. I don’t think I would pick an address between a prison and a funeral home for a business. With the talent they have, I can’t understand the ethics. Their business could be a real asset. This review is a warning to new writers to be very cautious. I have resolved that the lesson learned was for my benefit. Thanks for reading and happy writing.

I chose Book Marketeers to publish my first book in June 2022. They were patient and understanding with me, leading me to believe I was dealing with a reputable company. They did get my book published on Amazon in December 2023. In January 2024, it became most apparent that my paid-for services, which included their marketing plans, the creation of an author's website, and the production of a non-AI rendering of my book in audio by a celebrity voice artist, had all been presented to me in manipulative and deceitful ways. I asked Book Marketeers' project manager over the phone to refund the money I paid for these services because I was misled and the services unfulfilled. Their project manager tried to smooth things over by offering me different marketing methods. However, when I refused to do further business with Book Marketeers and said that I only wanted my money refunded, the project manager treated me with the utmost disrespect. The call ended abruptly, and my only recourse was to place chargebacks through my credit card company in hopes of getting my money back. It took three months working with my credit card company to get my money back finally. I feel compelled to warn others. I urge potential customers to be cautious and well-informed before engaging with Book Marketeers. Date of experience: 15 January 2024

Engaged Book Marketeers in December 2023 for a two-book marketing campaign. After soaking me for $5K, they failed to deliver on promises, and when I fired them at the end of March, they have since failed to issue a refund or even to reply to emails. Absolutely horrible experience.