Booke AIReviews of booke.ai

Response from Booke AIJul 30, 2024

Dear Billy, I'm deeply sorry for this unacceptable experience. Missing a scheduled demo and failing to respond to your follow-up email goes against everything we stand for at Booke.ai. I've personally looked into this matter and here's what we're doing: I'm investigating why this breakdown in communication occurred. We're implementing a new system to double-confirm all scheduled demos. Please contact me directly at [email protected] to reschedule. I promise to make this worth your time and demonstrate the true value of our service. Mike, Head of Customer Success, Booke.ai

Response from Booke AIAug 20, 2024

I'm really sorry our app caused you trouble with Xero. That's not at all what we want for our users. We're looking into what went wrong and how to fix it. I'd like to make this right - could you reach out to me directly? Let's see if we can sort this out and maybe find a way to make it up to you. Nick

Response from Booke AIAug 20, 2024

I'm truly sorry about what happened with your demo appointments. That's not how we want to treat potential clients at all. We clearly dropped the ball here, and I completely understand your frustration. Your time is valuable, and we should have communicated better. We're taking a hard look at our demo process to make sure this doesn't happen again. If you're still open to it, I'd love to personally set up a demo for you and show you how we can support your businesses. Can we try one more time to make this right? Nick

Response from Booke AIAug 19, 2024

We sincerely apologize for the miscommunication and any inconvenience it may have caused. To clarify, our base product, Data Entry Automation Hub, indeed supports QuickBooks Desktop, QuickBooks Online, Xero, and Zoho Books. However, our second product, Robotic AI Bookkeeper, which offers maximum automation, currently supports only Xero and QuickBooks Online.