Samantha
I received 50 free spins won a few…
I received 50 free spins won a few dollars then another reward popped up it was 150 free spins I spun I would like 25 altogether between both I got off of that game went on to the lobby to see what other games they had and the money was disappeared. It was gone. I kept refreshing my page. I signed, signed out money still wasn’t there so I went to the customer service spoke to one person. They said that they see I canceled a coupon and once you canceled a coupon, you cannot redeem it, it is no longer good so I got off the chat with that. The new one proceeded to tell me the same exact thing I told her have nothing to do with a coupon. I played the free spins 200 altogether spins and I won proximately $25. I took a screenshot of the withdrawal app and it says somebody withdrew the money. This is a scam. Hopefully nobody puts their money on to play because you’ll never see that money again. Tell you the same thing over and over that has nothing to do with what you’re talking about. Please be careful they scam artist put it all over the Internet to download that website and they’ll steal your money
Response from BonusblitzJul 16, 2024
Hi Samantha, We are sorry to hear that your recent experience at our Casino did not meet your expectations. Your feedback is invaluable, and we are committed to addressing any issues to enhance your future visits. In order to assist you more effectively, could you please provide additional details about the problem you are experiencing? Our team is dedicated to ensuring your satisfaction, and we aim to address your concerns as efficiently as possible. Best Regards, James BonusBlitz Casino