BonusblitzReviews of bonusblitz.com

Response from BonusblitzNov 3, 2024

Hi Chris, Please note that per the General Terms and Conditions, to which all players agree during the signup procedure: https://bonusblitz.com/terms-and-conditions 7.1. c. Each Player, family, IP address, address, credit card number, computer, and shared computers (such as those at a university, fraternity, school, public library, or place of employment) are only qualified for one promotion at a time, unless specifically stated otherwise by the Casino in advance. Should you encounter any difficulties with a coupon or anything else, we highly encourage you to get in touch with our dedicated customer service team at [email protected]. Best Regards, James BonusBlitz Casino

Response from BonusblitzOct 25, 2024

Hi Alfie, Thank you very much for furnishing additional information, which has enabled me to conduct a more thorough review of your account. Please be aware that creating multiple accounts is strictly prohibited under our General Terms & Conditions. We enforce this rule to ensure fairness and security for all our players. As stated in our T&Cs: https://bonusblitz.com/terms-and-conditions 5. User Account 5.1. b. Each Player is limited to one User Account. The Casino reserves the right to close all of the Player's accounts if it is discovered that they have opened multiple User Accounts, in which case all potential winnings and bonuses will be regarded as void and invalid. With that in mind, please note that our Banking team deducted the winnings and closed your account, as you already have a verified account with our Casino. If you have any further questions, feel free to reach out to us directly at [email protected]. Kind Regards, James BonusBlitz Casino

Response from BonusblitzOct 23, 2024

Hi Jason, Thank you very much for furnishing additional information, which has enabled me to conduct a more thorough review of your account. Please note that you used a welcome bonus, which comes with a maximum cashout limit of $50. Unfortunately, this means you can't withdraw more than that amount. Additionally, a verification deposit is required before your first payout. These conditions are clearly outlined in our Terms and Conditions, which all customers agree to upon signing up. Kind Regards, James BonusBlitz Casino

Response from BonusblitzSep 13, 2024

Hi Keola, Hope you are well and safe, Thank you for your honest review! Typically, account verification doesn’t take more than 48 hours. However, per Casino policy, verification can take 3-5 working days. The only delay during the verification process usually occurs if the player provides incomplete documents or if the documents are expired or of poor quality. Once your verification process is complete, you can withdraw instantly, usually in less than 15 minutes. Playing with bonuses is straightforward—just read and follow the rules, and you won’t encounter any issues. We also suggest that every player read the general terms and conditions, especially the rules under sections 5, 6, and 7. Our live chat and support via email are available 24/7 to answer any questions you may have about bonuses, deposits, rules, and more. Again, thank you for your kind review and suggestions! Kind Regards Daniel Moore BonusBlitz Casino Management

Response from BonusblitzSep 13, 2024

Hi Helibane, I hope this message finds you well and safe. We regret to inform you that we haven't yet received the login information required to access your account. Without this information, we are unable to fully investigate the concerns you've raised. Having access to your account would enable us to review the situation thoroughly and offer a more accurate and fair resolution. Unfortunately, without these details, our ability to address your complaint is limited. We believe that a proper investigation is crucial, not only for your satisfaction but also to ensure that other players have a clear understanding of our processes. We appreciate your cooperation and understanding. Kind Regards Daniel Moore BonusBlitz Casino Management

Response from BonusblitzAug 15, 2024

Hi Tanya, Hope you are well and safe. Thank you for sharing your login information with us! Upon checking your account, we found that you redeemed the welcome bonus code BLITZ100 on 8/13/2024 at 20:36:04 Casino time. However, 13 seconds after redeeming the code, it was canceled from your side. Please note that the welcome bonus can only be used once per player, and we cannot reprocess the same bonus again. Additionally, we noticed that after canceling the bonus, you used the 50 free spins and continued playing. Upon further review of your account and personal information, we discovered that you have more than one account at our Casino, which is not allowed per our rules. According to the Casino rules, only one account is allowed per person: https://bonusblitz.com/terms-and-conditions 5.1. Establishing a User Account b. Each Player is limited to one User Account. The Casino reserves the right to close all of the Player's accounts if it is discovered that they have opened multiple User Accounts, in which case all potential winnings and bonuses will be regarded as void and invalid. Due to this violation, your second account has been closed, and we will allow you to continue playing on the account with the provided login information. However, please note that your active account will be temporarily excluded from bonuses until you make a deposit and play. https://bonusblitz.com/terms-and-conditions 7.1. Rules for General Bonuses and Promotions s. The Casino will assess and rank each User Account based on the User's Bonus to Deposits ratio. Players, once labeled as "bonus abusers" or "bonus hunters," are not eligible to win prizes or receive bonuses; such claims will be deemed invalid. The Player is aware that bonuses are not intended to provide free money. Bonuses are offered as an incentive to actual gamblers. Any actions or interpretations that run counter to this would be regarded as abusive. Thank you for your understanding and cooperation. Best regards Daniel Moore Bonusblitz Casino Management

Response from BonusblitzAug 13, 2024

Hi Lisa, Hope you are well and safe, Thank you for sharing your login information with us! Upon checking your personal information, we found that you have more than one account at our Casino. Per the Casino rules, only one account is allowed per person. https://bonusblitz.com/terms-and-conditions 5.1. Establishing a User Account b. Each Player is limited to one User Account. The Casino reserves the right to close all of the Player's accounts if it is discovered that they have opened multiple User Accounts, in which case all potential winnings and bonuses will be regarded as void and invalid. Due to this violation, all your winnings from your accounts were removed. You created 9 accounts at our Casino and abused the free promotions without making any deposit. Also, due to this violation and per the Casino rules, your only active account, from which we removed the winnings, has been excluded from free promotions until you make a deposit and play. https://bonusblitz.com/terms-and-conditions 7.1. Rules for General Bonuses and Promotions s. The Casino will assess and rank each User Account based on the User's Bonus to Deposits ratio. Players, once labeled "bonus abusers" or "bonus hunters" are not eligible to win prizes or receive bonuses; such claims will be deemed invalid. The Player is conscious that bonuses are not meant to give players free money. Bonuses are offered to actual gamblers as an incentive. Any actions or interpretations that run counter to this would be regarded as abusive. Thank you for your understanding! Kind Regards Daniel Moore BonusBlitz Casino Management

Response from BonusblitzJul 17, 2024

Hi Brsisi, Thank you very much for providing more information so that I can check on your account. Please note that as stated in our General T&Cs: https://bonusblitz.com/terms-and-conditions 5.1. e. In order to ensure prompt settlement, prevent fraudulent activities, and ensure the security of all financial transactions, The Casino may require proof of a Player's identity, address, copies of credit cards, an approval signed purchase history, and/or other necessary documents when a Player requests to withdraw credits. If the Player provides false documentation or fails to provide any within 28 days after said documents have been requested, the Casino retains the right to lock the Player's User Account and/or cancel any payouts. Please log in to your account and upload the necessary documents for verification. If you need any further assistance, please feel free to contact our customer service at [email protected]. Kind Regads, James BonusBlitz Casino