Bongo InternationalReviews of bongous.com

I believe that what they do is ILLEGAL and I will ask to my lawyer in Miami about the possibility to take this matter to the Court. Whitout even spend time to say how long and how many emails and phone calls I had to make to get some items value rectified, I got charge $466 for 4 dogs bowls, 1 small ice bucket, 4 piece of foam ( used to fill up the gap between two twin beds when you make them into a king)!!!!! . Total weight 1.7 pounds!!! When I call to understand how this was possible,I was told that I was charged on what they call the "dimensional weigh" which is the same type of rate that also Fedex apply on international shipping, fine....... The problem is that Bongo should be a freight forward company, they CONSOLIDATE the different boxes they receive on your behalf so you can" SAVE MONEY" and this is where the fraude is laying. Even if they consolitate your items in ONE single box, they still CHARGE YOU the dimensional weight of ALL the boxes they've received on your behalf!!!!! In my case they've collected 4 boxes of small items which had cost me less than $100 and that they all togheter weight 1.7 pounds, they've consolidated these items in ONE SINGLE BOX and still charge me on the dimensional weight of the 4 DIFFERENT BOXES they've received! In this way you pay the so called DIMENSIONAL WEIGHT fee on RECEIVED BOXES NOT on what they actually SHIP TO YOU!!! I've checked their entire web site and there is no where were they say that this is how they operate, OPPOSITE, they make you believe that this consolidation matter will make you SAVE MONEY. After this FRAUDE I've shipped few boxes to Laparkan, which is a serious freight forward company which consolidate your merchandise, they've put all the different items in one box and shipped it to me making me pay for ,obviously, the one single box they've shipped.

I opened an account with Bongo and then ordered the goods from Horse.Com. The goods were delivered to Bongo by UPS on the 4th December 2015 the ULS No was I have been trying to contact them. I have found the site not user friendly in lodging requests. To date I have not received any response. Not a big purchase only $150 US. But won't use them again.

After I paid for my shipment my account gone block. waste of money item, n time

He paid by mine own card. so how you can say that he did any fraud. If the merchant purchased was fraud you sud block account before shipping payment that I paid to you.

Have had an outstanding claim for a damaged delivery from 2012 - no response, and no email address to contact them where I can get a reponse. Updated Jan 2017 - Still no reply from Bongo per their response below.

In past i helped my friend and tell him to use this mail forwarding and did great, but just today, i get really dissapointed. I've got many item to my mailbox and paid the shipping and the duties one by one before christmas, but now when i check my account, it said "Invalid login" and they say my account has been locked permanently and i must contact merchant for returning the item ! WTH ! This is ruined all my plan, but so be it. One more thing, i forgot to ask in phone, i ask about refund confirmation, please sent the refund confirmation and invoice, because i can't get it, since my account has been locked. This is related to my bank, for refunding my shipping and duties.

I used bongo service to purchase items cheap [Black friday] in US. All went good till 4th DEC. My free storage is about to end in 6th DEC, so i planned to ship the items back to my home. For that i checked the estimated amount after checking that i was shocked they are charging huge for "DDP" mode of delivery. For example Duty in my country for 1000$ PC components is 20% (i.e) 200$ but bongo charged more than 300$ for duty alone. I already affected severely by natural calamity in my region (Chennai) so i can't afford that amount and at the same time if i kept the packages in bongo they will charge 5$ per day. So i made a shipout request to my SHIPITO.com account. During Credit card payment it failed because of network failure in my region, due to flood we don't have mobile network and internet till 4th DEC [Proof given in end]. After DEC 4th 2 of my Credit cards issuers can’t send OTP [One Time Password]. Only one card issuer can able to send the OTP to authenticate the transaction, so I used it and it got succeeded. And the same problem occurred to my friends who are using bongo service and their living belongings also got affected severely, so they asked my help on this. And my friends requested bongo to ship their respective items to my shipito.com address. During payment their card issuers can’t able to send OTP so they used my card. After completing payment and rest of the procedures bongo locked our account without any pre-intimation and explanation stating “Fraudulent activity”. I asked bongo regarding this and waited for mail responses and there is no such kind of response, so I called them directly and explained all such things and even I was ready to provide all the identity proof with local notary attestation. But they are adamant and no good response from their end asking me to return the items by contacting the merchant and also my account won’t be unlocked. The single line is repeated for each and every kind of questions. I wasted 3 weeks by using bongo service. It is a worst nightmare. Now my 1500$ products are locked in bongo. Proofs: google the following Indianexpress: chennai-floods-banks-to-consider-loan-recasts-after-easing-emi-rules Abplive: chennai-flood-live-rains-break-100-year-old-record-army-pressed-into-action-253497 Economictimes: chennai-flood-14-canara-bank-branches-270-atms-not-functional/articleshow/50056225.cms Thehindu: chennai-floods-home-alone-with-one-candle-halfempty-water-can-and-half-a-loaf-of-bread/article7958084.ece Indianexpress: chennai-floods-live-army-chief-dalbir-singh-conducts-aerial-survey-of-flood-hit-areas/ business-standard: chennai-floods-relief-as-weather-forecasts-show-no-heavy-rains-115120500129_1.html Finally I learnt a lesson Shipito.com is the best. Bongo is worst in customer service and they are cheaters. Now I and my friends are seeking for a solution to get the items worth more than 2500$ which is in our bongo account.

Just a joke. no communication what so ever to say my product arrived, then when I checked the price to send it was ridiculous $150 for a small box which I got other quotes from international shipping companies as around 50-90 max! Then without even as much as a last email warning my package was gone from my inventory no warning what so ever!! so they never told me it had arrived, then never told me it was going to be taken. Con artists and no one should use them what so ever.