BondedblushReviews of bondedblush.com

Love this hair dryer..very like the well known make...the attachments from well known make also fit..much lighter, good communication, good price..nothing to moan about..thank you happy customer 😁

Loving this hairdryer makes my hair sleek no more friz

First class service from start to finish

Great customer service

I was sceptical about buying the hairdryer but after looking at other brands on the market I thought I would chance it. I am very happy with my hairdryer. It does not get as hot as my old one which is a good think as used to have terrible split ends. It's less expensive, lighter and has a longer lead than others on the market.

Do not buy from them! They sent a downgraded model and admitted this, then offered to send an “upgraded model” with the neck piece as a good will, then declined to send it and wanted money for the neck piece. The “upgraded model” was the one I ordered in the first place! Then they refused a refund without me returning it and paying the postage and custom charges to send the downgraded model back. They would not budge on this despite admitting they did not send what I ordered. I contacted my bank as I had it all in emails and straight away they refunded me without wanting it back without the banks even starting the disputes process (clearly showing they was in the wrong). And on a last note, the free £30 gift is a nail cutting/ trimming set worth about £3! The £50 voucher can only be used against their hairdryer. I wouldn’t even bother as you will struggle getting your money back through them if there is something wrong. Other reviews are saying similar. Just go straight through your bank if you have any issues and can prove they are in the wrong. ******UPDATE****** - The company contacted me after seeing my review and stated that they would send an upgraded model and the neck piece due to my experience. They asked if I could update my previous review which kind of felt a like a bribe. They sent a picture of the purple mask and neck piece I would receive (This was the one I actually ordered in the first place!!). However, I was just happy to finally get the one I ordered in the first instance. It arrived today and they have sent the exact same downgraded black mask but in a nicer box, and no the neckpiece was not included either! I have no words. Not a good company at all!! I will assume they just have a load of these black downgraded masks they need to get rid of. Don’t expect to get what youve ordered or what they promise to send to rectify any problems!

My first corrrespondence with this company was I thought my order was taking too long to arrive, I was answered immediately with concern but then the order arrived the next day! I had an issue ( my own mistake) on charging the item, once again I received a very courteous reply , patient and kind when it was all my fault, which wasn’t at first apparent . Great customer service. Can’t fault the product or the company.

I bought a facemask with BondedBlush 18th May, realised within minutes I had made an error and requested a cancellation; 20 minutes after the purchase. I also emailed from their website. Had no response so later in the evening, I emailed them again as I did not want them to send the product. Unfortunately, I was unable to stop the product being sent but they have since contacted me with a resolution which is fair and agreeable. It has renewed my faith in products being sent from abroad and also this company in understanding my issue and trying to assist me. I thank them for providing a solution to my purchase.