Bolt.newReviews of bolt.new

Bolt, I’m speaking to you as an extremely disappointed customer. I chose your platform with great expectations, I created my site and, with no apparent reason, I suddenly found it deleted. I tried several times to restore it, but all that happened was seeing my tokens constantly being deducted, as if the only purpose was to push me toward more expensive plans instead of providing a stable and reliable service.​ It's unacceptable that after payment customers are completely ignored: I wrote to your support both by email and on Discord, but no one ever bothered to reply. Your customer service seems nonexistent, and I find it absolutely pointless for you to do so many YouTube lives to attract new users when then you leave old customers with no help at all – you take the money and abandon the client.​ I invested my time and trust in Bolt, but today I can only say your support is really disgraceful. If you keep neglecting us, be aware you won’t last long: the competition, which I know well, is light years ahead of you when it comes to support and solving problems. I wonder how safe it is to create an institutional or company site with Bolt, considering that when something goes wrong you are completely unreachable and no one takes responsibility for helping those who pay for protection and services.​ If you don’t change course, you will lose all trust: customers are the real pillar, not your promises made during live broadcasts.

For about the past week or so I’ve had issues with the preview not loading and I went to the discord several times to get help and I wrote a help form but the thing is I’m seeing a lot of other people send a help form and they are getting ignored. So it’s not just me. This has happened since the bolt v2 update but none of the devs are making any fixes right after something new just came out and these claims with how many less errors there are is just a lie. Disappointed and if they don’t step up there game then we got to find something else.

It 's saying 'come back tomorrow' for 2 days and I did not have chance to use it. This website is really bad

Very disappointing experience with Bolt.new. The launch of the latest version was a disaster. The new version was apparently released without sufficient testing. Basic functions did not work properly, which had a massive impact on our work. For a service that positions itself as a professional tool, this is unacceptable. Particularly problematic: there was no timely announcement of the changes. Users were simply presented with a fait accompli without being able to prepare themselves. Anyone who depends on stability and reliability should look for alternatives. Trust in this service has been permanently damaged by this approach. Conclusion: The lack of quality assurance and communication shows that the interests of users are not being served here. There are more stable alternatives on the market.

Terrible support...actually worse than terrible, it's non-existent! It might be ok for basic app layout and design, but once you start adding functions, the project does not work. Credit is burned from errors introduced by Bolt, resulting in a circular burning of credits while introducing new errors that it then tries to solve. When reaching out to support, whether on Discord, their autoresponse bot, or email, there was zero response...nearly three weeks...and still waiting... To give a specific example, I had a problem with their "Revert to Prior Version" option due to all the new errors introduced by Bolt which results in an never-ending spinning wheel (I even let it run overnight). Other users also had the same issue. Stay away from this scam, their marketing machine is impressive, their delivery and execution is a scam.

I’ve officially had it with Bolt. They are hands down the most unprofessional company I’ve ever dealt with — and I say that as someone who’s handled plenty of complex consumer disputes. Six days ago, I submitted a formal complaint about their AI assistant “Sam” providing incorrect information. Sam told me that my ~241 million tokens (approx $400 worth, purchased outside any subscription) would roll over if I upgraded to a paid plan. I made account decisions based on that. Later, a human agent admitted Sam was wrong — but instead of offering a remedy, they sent me a cancellation link and closed the conversation. No resolution. No accountability. And now? Silence. Not even the courtesy of a reply. I feel continually ignored. Even the CEO hasn’t responded. These tokens are set to expire on 11 October 2025. I paid for them outright. Bolt’s own AI misinformed me. Their support team acknowledged the mistake — and still, they’re letting the tokens expire without offering a fix. What I asked for: Written confirmation that my tokens won’t expire; or If that’s not possible, a full refund or reissue of the token balance as non-expiring. What I got: Nothing. Just a closed ticket and a cancellation link

waste of money. i give a prompt + picture, but it gives basic design. Gemini is 100 times better than Bolt, and Gemini also supports multiple coding languages + videos

Make you realize your dream but collapse everything at end (function,design, logics) like robot destruction. Waste of time and money