Rob R.
What a complete scam
What a complete scam. I ordered an authentic Asian (Japanese) basket for about a hundred bucks and l got nothing but a load of crap that you can buy in most any American grocery store, including the infamous noodle bowl that a $1.29 that they charge five times that. We complained but they refused to accept a return or provide our money back. You can get ANY AND ALL of these items at ANY AMERICAN ASIAN grocery for a fraction of the price. There was absolutely NOTHING SPECIAL which we paid for. Just a pure scam and everyone needs to know before you believe what Danny Taing wants to try and put past you. Just shameful! No matter how he wants to present "Our Story", which is a load of you know what!
Response from Bokksu MarketJul 17, 2025
[EDITED] Hello Rob, * Thank you for sending the information. However, we were unable to locate your order or your email with the address you've provided. We apologize for the inconvenience and would appreciate it if you could reach out to us at [email protected] using the email address associated with your order. We’re sorry to hear that your experience didn’t meet expectations, and we truly appreciate you taking the time to share your feedback. Our goal at Bokksu Market is to offer a curated selection of authentic Asian products, many of which are directly sourced from Japan and other parts of Asia. Pricing may differ from local grocery stores due to import costs, but we aim to provide both convenience and quality. To better understand your experience and assist further, we’ve requested your order information. While we’re unable to accept returns on food items due to safety regulations, our support team is always happy to look into any concerns and see what we can do to help. Thank you again for your feedback—we’re committed to continually improving.