BodyLogicMD is a Network of Physicians Specializing in Bioidentical Hormone Replacement Therapy (BHRT). Resolve Hormonal Imbalance, Low T & Menopause Symptoms.
BodyLogicMD (bodylogicmd.com) has 974 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
bodylogicmd.com
Website
bodylogicmd.com
Category
Doctors & Surgeons
Location
Boca Raton, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 59% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I keep calling and it rings and listen to a recording abs I get disconnected. Also when I leave a message or email it takes days before someone responds.
Response from BodyLogicMDJul 16, 2021
Adela, this is not good news. Thank you for letting us know! We are checking the phone numbers now to make sure everything is in good working order. I am sorry that you are experiencing delayed responses to your emails and messages - our goal is to respond within 24 hours during the business week and I apologize if we have missed the mark with you. We appreciate all patient feedback and are constantly striving to elevate the patient experience.
DM
David M.
New Website Definitely NOT progress
Website now has less information than it did before.
Unable to manage medications and change refill dates.
The new website is backward negative progress.
Response from BodyLogicMDJul 16, 2021
David, we are so sorry that you have had a negative experience with our portal. We have recently updated our EHR system and we are looking into ways to improve this process for our patients. Please know that we are aware of this situation and are working on it. Thank you for taking the time to leave us a review.
CA
Comfort A.
I chose not to continue business with…
I chose not to continue business with you all because of Sabriena Felix. During our initial conversation she explained to me that the $700 will be broken down within two months. After the conversation, I checked my email and the $700 was taken all at once.
For that reason I felt deceived and manipulated. It made me not want to continue this process with you all which is why I returned the package back unopened.
Response from BodyLogicMDJul 15, 2021
Comfort, we are very sorry about your experience. It is our goal to provide transparency to our patients prior to the start of their care plan. Please allow us the opportunity to discuss the situation by contacting our concierge team at 888-587-0077 or email me directly at [email protected], we appreciate all patient feedback and are constantly striving to elevate the patient experience.
DM
Debbie M.
The new system is horrible and does not…
The new system is horrible and does not tell you what products you will be getting in your auto-orders. So you end up either receiving orders you haven’t needed or canceling everything until you need it! Thankfully, when you call, the help specialists are patient and calm and very helpful. But, what a pain to have to send them all back every time!
Response from BodyLogicMDJul 15, 2021
Debbie, we are sorry to hear that you are having trouble with your auto-orders. Clearly this is not an ideal situation. If you are willing I would like to discuss your experience. Please contact me at [email protected], we appreciate all patient feedback and are constantly striving to elevate the patient experience.
LS
LS
New patient portal creates ordering issues
Managing the supplements in the new patient portal is a nightmare. There’s no ability to ungroup when you need to. So you have too many of one type and not enough of another. Bring back the old functionality. Otherwise this is perceived as forcing patients to buy more than necessary which does not make me trust this company. Think of the patient.
Response from BodyLogicMDJul 15, 2021
We are sorry that you are having trouble accessing the new patient portal and we want to make sure you get connected with the appropriate team member to rectify this situation. Please contact us at your earliest convenience at (800)595-0538 or email [email protected] so we can move forward with getting you the help you deserve. If you require further assistance please reach out to me at [email protected]. Thank you for the opportunity to make this right.
CL
Clair
This new system is not working
My doctor is so wonderful and has done so much to help me, I would give her and her office staff 5 stars. The BodyLogic MD is a different story. The old system for managing supplements, medication, appointments was easy to use, sent reminders about supplements being shipped and allowed me to manage my orders online. Since the new system, I have so many problems, have to call in endlessly, and still after all that time and effort my orders are still a mess. I no longer get reminders. My order in split into multiple separate orders and I get charged $10 for each one that is under $100, even though they ship on the same day to the same address. No one is able to change it into one order, not the doctor's room, not the call center. I am unable to change anything about the order or put just one supplements on hold, I have to call in for everything. I have no idea what the prices are. No longer do I get paperwork in my orders, they arrive with nothing. A supplement in a box, that's it. No where online is there a price. Money is just deducted from my credit card and I have no idea what for. Extra shipping charged whatever, and I have no idea.
Response from BodyLogicMDJul 15, 2021
Clair, we are very sorry you are dissatisfied with your experience. This is not the reputation BodyLogicMD strives for. We want to make sure you get connected with the appropriate team member to rectify this situation. Please contact us at your earliest convenience at (800)595-0538 or email [email protected] so we can move forward with getting you the help you deserve. If you require further assistance please reach out to me at [email protected]. Thank you for the opportunity to make this right.
PM
Polly M.
Test results with my doctor were more…
Test results with my doctor were more helpful and not as expensive
Response from BodyLogicMDJul 15, 2021
Polly, after reading your review it seems you felt our pricing was too high. BodyLogicMD is not the least expensive option for bioidentical hormone replacement, nor the most expensive option. We take pride in our network of practitioners which offers the most highly trained practitioners in the field and also offers comprehensive treatment for each individual. We hope you make the decision to continue to invest in your health and give us an opportunity to prove it’s worth it.
CH
Catherine H.
This was my 3 call on the same issue
This was my 3 call on the same issue.
I will call my CC company to credit the charges.
Response from BodyLogicMDJul 15, 2021
Catherine, we are very sorry about your experience, this is not the reputation BodyLogicMD strives for. If this issue has not been resolved as of late, please email me at [email protected] so that you can get the assistance that you deserve.
