Michael
Never received testosterone although dr said i would.
Consulted with Dr. she said she was going to prescribe testosterone, all they shipped me Was dhea capsules and a peptide anybody can get off the internet.

BodyLogicMD is a Network of Physicians Specializing in Bioidentical Hormone Replacement Therapy (BHRT). Resolve Hormonal Imbalance, Low T & Menopause Symptoms.
BodyLogicMD (bodylogicmd.com) has 974 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 111 reviews with 1 star · Clear filters
Michael
Consulted with Dr. she said she was going to prescribe testosterone, all they shipped me Was dhea capsules and a peptide anybody can get off the internet.
Marci M.
So frustrated with this company. I have had very little connection with anyone. I still don’t understand the process. I have an “appointment “ tomorrow and don’t have a link to the meeting.
Response from BodyLogicMDJul 20, 2021
Marci, we are sorry that you are frustrated, that is not the reputation that we strive for. I can see that you received a call on 7/15 confirming your appointment and you should receive an email link to the visit prior to your meeting with your practitioner. You can easily reach the Concierge Team with any questions or concerns at 888-587-0077 or email [email protected]. I hope this helps!
Lynn
BodyLogic is a *mostly* well-oiled machine. All of the departments and income streams firmly in place just waiting for the cattle, I mean patients, to be pushed through. If you are looking for "care", I would go elsewhere. Dr. Okereke is knowledgeable, but rushed. I did not feel like a human being who was listened to; just a set of labs with a credit card. One time I was trying to explain a bad reaction to a supplement and I was yelled at and told I had to stay on them. I was taking 29 pills/day, injections and creams and yet my numbers and symptoms were going in the wrong direction...and each time, was prescribed more. I had to call, email and ask multiple times to get administrative work or medical questions answered. I have given them nearly a year, and a WHOLE LOT of money, and am in the same/worse shape than I started. Please, learn from my bad judgement and over-extended optimism. I was willing to put up with a lot for results, only to be disappointed on all counts.
Response from BodyLogicMDJul 22, 2021
Lynn, we are very sorry you were dissatisfied with your experience. This is not the reputation BodyLogicMD strives for. Our ultimate goal is to provide quality care to each and every patient we serve, and I apologize we did not achieve that standard for you. We really do appreciate all patient feedback and are constantly striving to elevate the patient experience and we will take your review to heart.
Gail
I love my doctor and would recommend him and give him a five star. I hate the auto order department. They are terrible at getting back to me with information about my auto orders. Instead of a personal reply, I get case numbers and NO reply. It takes me several tries with emails to get a response! Very frustrating.
Response from BodyLogicMDJul 20, 2021
Gail, we are very sorry you are dissatisfied with your experience. This is not the reputation BodyLogicMD strives for. We have recently updated our portal. You can place an entire order on hold, but if you would like to hold individual items please contact Customer Support at 888-437-9319 and someone will be able to assist you. We appreciate all patient feedback and are constantly striving to elevate the patient experience.
Dissatisfied C.
The supplement fulfillment is riddled with problems. I have to make phone calls on almost every order I receive to get it correct. And now there "updated portal" is completing flawed - you can no longer put a "hold" on individual items but have the hold the entire order. So yet another phone call to have to call in and have them manually do it???
Response from BodyLogicMDJul 20, 2021
We are so sorry that you have experienced trouble with our website, we have recently updated our portal. If you are still having difficulty placing items on hold please feel free to call customer service at 888-437-9319, someone will be able to help you.
Patient
Website works poorly with Safari and the new system of canceling the entire order and not individual medication is a pain in the butt and requires us to call In if we need to place a hold on one out of several medications. this is a step backwards not forwards.
Response from BodyLogicMDJul 20, 2021
We are so sorry that you have experienced trouble with our website, we have recently updated our portal. If you are still having difficulty placing items on hold please feel free to call customer service at 888-437-9319, someone will be able to help you.
Priyanthie D.
Experience with my doctor has been great. The process of ordering supplements has been poor. Over a month after my doctor's appointment, when the recommended supplement was prescribed, it took several attempts just to get the first order processed. Then, it arrived damaged. I called the supplement team to report this, was told to take photos of the damaged package so they could re ship. From that point, it was a communication fiasco. Another month went by and after several calls, emails, etc. my order just arrived. There needs to be better communication with that department and a much quicker response. Thank goodness it was just a supplement and not medication.
Response from BodyLogicMDJul 19, 2021
Priyanthie, we are very sorry you are dissatisfied with your experience. This is not the reputation BodyLogicMD strives for. I am glad that we were able to rectify the situation. Should you have any other problems please make me aware by emailing [email protected]. Thank you!
Concerned for O.
I don't normally write reviews but I feel compelled to do so today. I have had a difficult journey working with BodyLogicMD. I have been working with them for over a year and have had little to no improvement. As it turns out, my last labs are now showing a decline in overall health. I thought when I started working with them I was going to get individualized treatment but It feels like a "canned program" instead of addressing actual individual concerns. At each visit the doctor had already decided what she is going to do next with my treatment, even before she had heard how I was doing on the last adjustments. It is hard to reach the doctor to ask questions, office staff are not easy to work with and astronomical fees are charged to get the required lab slips. They don't submit to insurance and require you to use only one pharmacy that charges on the higher side. At each visit I would explain my concerns and symptoms and receive a preplanned/prepared adjustment. When I would try to reach out to let the doctor know things were not going well between visits, I was met with the same thing....stay on track and we'll do lab work in 3 months and go from there. I am now at the point that my lab work is troublesome and I'm being recommended to go see my PCP so they can help correct my declining lab results. I thought BodyLogicMD was the specialist in this area? Very mixed messages are now taking place. At my last visit progress was praised in certain areas of my treatment in the beginning of the conversation and by the end was I being suggested to wean off everything, even the very things that were praised as doing well. I'm left questioning whether there is any expertise here. Even though I have done everything the doctor asked me to do over the past year, I feel now they are trying to get rid of me as a patient because the canned program isn't working for me? I'm so disappointed and frustrated. Have I just wasted a year and hundreds of dollars? I now have to start all over in a worse place then when I started with BodyLogicMD. I would not recommend them.
Response from BodyLogicMDJul 27, 2021
I noticed in your review you mentioned that your interaction with your doctor was not satisfactory. Our goal is to provide quality care to each and every patient we serve, and I apologize we did not achieve that standard for you. If you are willing, I would like to discuss your experience. Please contact me at [email protected], we appreciate all patient feedback and are constantly striving to elevate the patient experience.