Kiki K.
Good, but too Difficult
The customer service personnel were polite and and professional. I liked the doctor on my case and her assistant. The part that didn’t work out well was that there were too many moving parts. There wasn’t one person to contact who could coordinate the doctor, the pharmacy, and the other supplement suppliers. The supplements came from different places and some were automatically refilled, sent and charged to me before they were needed. On one occasion, I received an email saying that an order was ready to ship unless I emailed to stop it. I sent the email to stop it, but got the order anyway and when I wrote back to dispute this, I received no response! Considering how expensive all products are, I had to cancel my participation in Body Logic because I couldn’t afford all of these out of pocket expenses. Finally, the supplements I was expected to take were too numerous and this made it difficult to sustain the process. Thank you.
Response from BodyLogicMDJul 8, 2021
Kiki, we are sorry that you had a less than exceptional experience with BodyLogicMD. That is not the reputation that BodyLogicMD strives for. We appreciate all patient feedback and are constantly striving to elevate the patient experience. If you would like to share any more information with us please email [email protected]. Thank you.




