BodyHelix LLCReviews of bodyhelix.com

Response from BodyHelix LLCAug 25, 2024

Thanks for taking the time to review your experience. Sorry for the frustration. Please be aware you left your review of UPS on our site. Also be aware that according to our records of your order, it was set to deliver by Monday, which it did. We are sorry for the frustration that you experienced. Tom Tom Parker CEO Body Helix, LLC

Response from BodyHelix LLCAug 24, 2024

Hi Mike. Thanks for taking the time to post your review. I want to remind athletes this is not a $300 dollar item! Regarding the "small pocket" that was not designed to hold a phone, there are several other pockets that will hold the phone and allow recharging. Regarding the pull tabs, I personally took a shoelace and added them easily. The handle serves as the hanging hook and the tag at the top serves as a place to secure keys if desired. Our bag is conveniently priced at $80. Best, Tom Tom Parker CEO Body Helix, LLC

Response from BodyHelix LLCMay 12, 2024

Hi Bruce. Thanks for taking the time to review our service. I checked our records to discover the basis for your low rating. In fact, your order was placed on a Friday evening. We do not ship on the weekend as indicated on our website. Your order shipped first thing on Monday and was delivered at noon on Wednesday. We cannot do any better than 48 hours! In view of these facts I hope you will consider updating your review. Please be sure to order before 2 PM next time to get you products faster. Tom Tom Parker CEO body helix, LLC Hi Bruce, Thanks for taking the time to edit your first review. Your current review suggests that your order should come with free shipping. We do offer free shipping on orders >$100. Tom

Response from BodyHelix LLCJan 23, 2024

Sorry you find our products to be too expensive for your liking. We have worked hard to find the highest quality material with incredible stretch and rebound that provides uniform compression, won't slip on your body, and can be washed and dried repeatedly. We feel that all of these enable us to make a compression product with will stand the test of time if cared for properly and will in the long run actually be less expensive than other compression products that you need to replace frequently. Thanks for giving us a try, though. We appreciate it. Joann Nicodemus, COO Body Helix

Response from BodyHelix LLCNov 29, 2023

Hi Cynthia. Thanks for taking the time to write your review. Your experience is unusual and we are glad to refund your purchase. I am confident you will have a positive return experience! If you have not already started the return process, you can find it here: https://www.bodyhelix.com/policies/refund-policy. Please let me know of any problems. Best, Tom Parker CEO Body Helix LLC