Bodybuilding.comReviews of bodybuilding.com

Lost package -while enroute. Full refund and very helpful customer service gentlemen

I purchased NutraBio Alpha EAA thinking it was all EAA. Turns out it's mostly BCAA's, unlike their other product NutraBio Intra Blast. I didn't realize the ingredients until after I opened the container. I contacted customer support immediately and within 24 hours they gave me a gift card valued at the cost of the product. Exceptional customer service!!

Quick fast easy and friendly

Kristy applied coupon for me after purchase which was really appreciated!

Support personnel were very responsive and helpful. I got assistance after a site welcome offer coupon failed to be accepted. They followed perfectly even after an order had been made.

Item was delivered damage. New item was sent out with out issues.

5/5 doesn't seem like enough, honestly. Would give 10/5 if I could. I have always had great experiences w/ BodyBuilding.com. Great prices and I have even chatted w/ them about suggestions before ordering. Always knowledgeable and pleasant. Due to poor planning on my part, yesterday at 3:30 PM I noticed I had just one scoop of the BB sig mint chip protein left. I quickly ordered 10lb of the BB sig (5lb strawberry; 5lb fruity cereal) and was just hoping to have it by next week. By 4:25 PM I had shipping info w/ a deliver of today (9/23). Knowing how shipments work, I stopped at a local gas station to pick up a few pre-made shakes to hold me over. At 10:45 AM my shipment was delivered. 3:30 PM Thursday order. 10:45 AM delivery. Unreal. This is why I continue to shop w/ BB. Superior products (love the sig. line). Superior customer service. Beyond superior processing/shipping.

I placed a order and FedEx tracking was provided. FedEx sent a email stating that my package was delivered on 09/21/22. The package was never delivered or received by me. I sent two emails, one to Bodybuilding and FedEx sharing that I had not received anything from FedEx. Lean from Bodybuilding.com replied within minutes and wanted to confirm my shipping address. After I replied Lean then sent me another email stating that a new order was being resent to me. I was amazed at this level of customer care and support. Very rare to have this level of professionalism,quick response and resolve in today's online world. I appreciate Leans excellent results with my lost order. Thank you! Mark