Bodybuilding.comReviews of bodybuilding.com

I've spent thousands with them over the years. They currently have $300+ of my money and refuse to ship my order, refund my money, or even respond to my emails. This is not a company I will continue to patronize any more. It looks like it will come down to having to initiate a chargeback in order to get my money back from them. 12-12-22 BodyBuilding.com still refusing to respond to my request/emails. I filed complaint with Federal Trade Commission. I simply want my money back. 12-12-22 Just learned this is happening to others. I tried calling their phone, and the recording tells you to go use their email or live chat, neither of which work. DO NOT SEND THESE THIEVES YOUR MONEY! 12-13-22 Took all the info I've documented to my Bank today to initiate a charge back, as well as a card replacement. I WILL be getting my money back, and they'll never get the chance to do this to me again. I strongly suggest you do the same. I had considered the store being hacked, but that certainly doesn't explain their voice message and their refusal to answer their phones. File to have your monies refunded with your Bank! 12-17-22- Charge back on money granted, so I got my money back. BodyBuilding.com then shipped this order. I informed them of the situation and informed them the order would be refused and they would be paying shipping for nothing. I also filed instructions with USPS (via Informed Delivery) to not deliver this package, I was refusing it. Spoke to carrier this morning to verify, and he said he was informed, and it would be refused. I have still never received the first communication from them about this order, my cancellation prior to shipping, my refusal to accept, or the fact I have my money back from these morons. Never again. Update, still 12-17-22 The following are some of the lies by Bodybuilding.com. Their own TOS states they don't bill your card until items ship, that was a lie as verified by my bank. The part about the the tracking numbers being "assigned by couriers" is a lie, I've shipped plenty USPS, and I was the one who assigned the USPS Tracking Numbers. Funny part? They're so incompetent they're clueless to the fact I'd already taken my money back via Bank chargeback. Pay attention, they're telling you that after 30 minutes, they can delay, deny and ignore you all they like and there's nothing you can do about it....they think. Just received this email: Thanks for reaching out. I understand your frustration. We cannot cancel orders after 30 minutes of ordering however, so this was after the cut off period. Tracking numbers are typically assigned by the couriers as they pickup. When they begin the delivery process is out of our control though. This is already with couriers and due Monday. You can contact couriers and ask for a return to sender before delivery. We would need this returned for a refund however. Thank you. Limitless Lori

No reaction what so ever on my emails. The product did not pass customs because they did not fill out the invoice correctly so customs sent the product back to the US. The product was received by them more then a week ago but nobody is responding to my emails or giving me my money back! This is a scam!!!

Hello, I recently made an order from you. It's been like 3 weeks since I ordered, way past the deadline time. First issue was for me receiving an email saying "sorry, your order will be late" then I received an email from customs, after 2 weeks, when everything should be already done. They asked me to pay for custom fees and everything and then I remembered that I already paid all the fees at the checkout. I told them, they asked for an order invoice, which I couldn't get because the assistant kept telling me that the order nr. is incorrect. Okay, I sent them a screenshot with order, in the meanwhile I sent you an email, for which I never got any sort of a reply and still nothing. I'm now waiting like 3 weeks already with my money somewhere in your bank accounts and you're not giving a crap about my order. Customs told me to contact you and you should contact your Fedex supervisors to check this order and send them information about my order and that I've paid custom fees etc! Please, just help me! I received an email that you're not working in Europe anymore, but ffs please just help me get along with this mess! My order nr. is: EUR-70395 Now I've been waiting for like 3 days, emailed every email I could see, sat 20min on international call line and still nothing. This is just a bad dream!

They use a delivery company called OnTrac to deliver products. My protein powder has been sitting in a Wearhouse for a week. Now I am waiting for the company to return the product so I can get my refund. Bodybuilding .com customer service keeps hanging up and does not want to take responsibility. DON'T BUY FORM THIS COMPANY! THEY DONT CARE ABOUT THEIR CUSTOMERS.

I used bodybuilding.com since 2016 in the UK and never had any issues. This time I was in India and ordered some supplements from bodybuilding.com. These guys canceled my order twice saying, they aren't able to verify my billing address. On chat support, the guy said the billing team needs to verify my billing address manually. I provided the billing address to the team. Later the person said I need to order something for $50 since I am using bodybuilding.com for the first time and then later I can purchase other supplements. I have had all the emails from bodybuilding.com since 2016 with confirmed and delivered orders. Not sure how their system shows that it's the first time I am ordering supplements.

I placed an order on the 12th June. After contacting bodybuilding.com numerous times and being told to wait a few days, the tracking will update, i contacted DHL to find out the parcel never arrived at their depot. This is despite the order being shown as fulfilled on the bodybuilding website. There is no one to get hold of and no response. Ive had to chase this order around and also go out and buy different products in the mean time. All the while i'm over £100 out of pocket with no products.

Apparently, my order was canceled without any notification. Such a disappointment!!!

Ordered RSP quadralean tablets and was sent RSP AMINOLEAN powder. I messaged Bodybuilding.com straight away with photos of the sealed Incorrect container and their response was to send a "your item has been delivered" email! As the tracking showed this was sent from America, what am I supposed to do now? Send it to America out of my own pocket? AVOID, if this company can't tell the difference between a tub of tablets and a 600+ gram tub of powder? Don't use them.