Bodybuilding.comReviews of bodybuilding.com

My recent experience with customer service at Bodybuilding.com was awesome! I placed an order with them. It was shipped the very next day. However, according to the FedEx tracking number, my package stopped at it's 2nd destination and did not move for 4-5 days. I reached out to customer service. They informed me my package was most likely lost or damaged. They offered to ship me a replacement free of charge or issue a full refund. I chose the replacement, because i love the product. It was shipped immediately. I actually received the original package the very next day. I promptly let them know and offered to return the replacement that was headed my way. They were very kind. They told me I may keep both orders, and they asked me to please let them know if they could help with anything else!

I have been shopping at Bodybuilding.com for years as they always have the best prices on all the products I want. Well recently there was a little mess up in some vitamins I ordered. I reached out to Bodybuilding.com customer service and they could have not been more incredible. They sent me the replacement vitamins without hesitation and did not charge me for anything. My customer service representative Leah was so incredible. I had another question about a product and she looked into for me. I couldn't believe how much she cared! Highly recommend Bodybuilding.com to anyone out there looking for great vitamins and service!

Great customer service and amazing resolutions to my concern and problem. Couldn’t have asked for anything more!

Best customer service I’ve ever received. Hands down. I can’t express the level of gratitude I have. Somehow my order didn’t ship. I waited a couple of weeks before I contacted customer service. I didn’t think much of it but something went wrong with my order. They refunded my money and shipped out my order for free. The communication was amazing and the generosity was unexpected. That made my week!

I have had nothing but great experiences with everyone at Bodybuilding.com, most recently with 'Limitless Lori'! I mistakenly ordered a slightly different product than what I had intended and did not realize my mistake until my order had arrived. I reached out to customer support to ask if I could return a product and received an extremely quick response. I've gotten used to waiting multiple business days from other companies in other categories/interests, but 'Limitless Lori' got back to me within a couple hours! Lori first ensured that there were no issues with the product I had received, which this product was completely fine and had no issues. Nor have any other products ever had issues that I have ordered over the years with at least a couple thousand dollars spent there! Lori then provided me with a gift card for the amount I had paid for the product and said there was no need to return the product I had mistakenly ordered. Of course every situation is different, but she went above and beyond and proved her alibi (Limitless Lori) was accurate in regards to her great customer service that seemed to have no limits. I have no doubt that Lori treats all customers just as amazingly, whether they are a long time customer like myself, or a brand new customer. Not only can I now purchase the product I originally intended, but I don't have to make a 30 minute trip to the post office after repackaging a product I had mistakenly ordered for a return! This is one of the many reasons I have spent so much money here and recommended bodybuilding.com to so many and will continue to do so. I have never encountered an even slightly negative experience with this team, and I doubt that one will ever happen. Spend your hard earned money here, you will not regret it, you get only the best wherever you look!

I reached out for a return and they were quick to respond just like their shipping! I didn’t ask for anything but they still gave me a full refund! Love using bodybuilding for all my supplements and will always use them!

Accidentally ordered the wrong size and noticed after I checked out. Millie sent me a replacement in the right size free of charge.

I received the wrong order so I contacted customer service. Agent Mighty Millie promptly took care of everything making my experience stress free. You can’t beat that!