Bob's WatchesReviews of bobswatches.com

I just bought a Tudor Heritage Black Bay that was rated in excellent condition. It was perfect. Not to mention the price was the lowest I found. The only issue I had, and no fault of Bob's, is that my wrist is 8", so it didn't fit. I called today and spoke to Megan who I worked with when I bought it on Friday. She said she would check to see if they had a spare link for the bracelet and would call me back in a few minutes. A few minutes later she called me and told me they were sending it out overnight. The price was great, the watch is great, and Megan was great. Hard to beat!

Fantastic customer service. Fair pricing on an excellent watch. Victoria is a wonderful person to work with.

Fast and easy.

It is a little unnerving walking up to a building with blacked out windows and a locked front door when you are going to shell out some cash for a nice watch. The security guard is professional and serious when he asks how he can help you. The first time, I did not have an appointment as I could not get someone on the line to make that appointment and since I was in the area, I just stopped in. Frankly I thought it was going to look like any other watch store or jewelry store. Nope. Lobby with 6 or so tables and a front desk. I was asked if I wanted any coffee or water while they found a person to help me. Soon after sitting down I was introduced to Christian and he brought out a couple of Rolex watches I wanted to look at for the wife. These were some classics, Datejust unisex from the 1980's. Exactly what the wife was looking for. Christian took a lot of time with me explaining the process, the payment options, the warranty, how Bob's can help if the watch has any issues, etc... That was awesome. A week later I came back with a very surprised wife and already had told them some watches I wanted to see. We met with Christian and we saw several different styles of the Datejust. The wife changed her mind a couple of times and I am glad I did not pick one out for her. Christian was pleasant and patient. Not long after, the wife picked the one and after payment we we out of there. Christian was great. Please ask for him if you go to the store. The receptionist was very friendly and always offered drinks. The guard was doing what he was hired to do and very professional.

Third purchase from Bob’s. Wonderful service and good value. Have long standing Rolex AD who I’ve purchased many watches over the years but some times he can’t fill the order. Bob’s has the watches in stock ready to go. Also shout out to Paul at x118. He can make it happen.

What a great experience from beginning to end, everyone was courteous, helpful and above all else professional, as I am a repeat buyer your company now has a life long customer. Thanks for a job well done. Jim in Texas

Second purchase from Bob's. I bought a Rolex Submariner 114060 last year. Everything went perfectly as before. I purchased a Breitling SuperOcean Heritage 42 this time. The watch looks brand new, and everything is in perfect working order. I received the watch within 24 hours of my payment clearing. This is the place for your luxury watch purchase. Thanks again. Very happy.

This was my second purchase from Bob's Watches. First purchase was a Tudor BB 58 Chrono and my most recent purchase was an Omega Speedmaster Moonwatch. Just as before, the watch was exactly as described, shipping was fast and efficient, the wire transfer went very smoothly, and the watch was extremely well packaged and included all of the original paperwork. Harrison helped me with the transaction since the webpage seems to not like to complete the transaction. Each time I've purchased form Bob's I've had issues. I would complete all of the purchase/shipping information and when I attempt to complete the transaction I would get an error message saying I left out some information. That does get frustrating but a phone call to the shop gets it done. I will buy from Bob's again in the future when I decide to get another watch.