Diane M.
I am on a strict gluten-free diet
(Rating the products, not the service) I am on a strict gluten-free diet, and Bob's Red Mill has the best and most reasonably priced gluten-free flours and baking mixes that I've found. The cornbread mix is THE best I've ever had. It's a shame to hear that they've joined most retailers in their utter failure to provide customer service. I remember when that meant actually caring about customers and being available to resolve issues. Nowadays it evidently means being as rude, unreachable and unresponsive as possible. It makes me want to grow my own food, make my own clothes and tell the retailers what they can do to themselves.