Bob's Red MillReviews of bobsredmill.com

I bought Semolina flour with an expiration date of April 2027. I opened it in 2026 and found TONS of tiny ants inside! This product considers itself organic, high-quality, and expensive—but it’s not worth a penny! Absolutely unacceptable. BEWARE before you buy!

Bad customer service called abt RedMill Tapioca Flour I used their recipe on back of package for Brazilian Cheese bread. After adding ingredients attempted to mix together the tapioca flour hardened, had to use a knife to remove it from bowl! Recipe called for 1 1/2 cups tapioca flour..it should not of hardened. C svc girl asked if I had substituted any ingredients..? Absolutely worst cs ever experienced with any co. Wasted other ingredients waste of time such a frustrating call.

With hashimotos, I stay away from soy. I also stay away from corn. If you pull up bobs red mill on site and look for soy free.. out of over 200 items they have one. the egg replacement which you can taste in your food and I will not buy again.

I bake bread a lot. For some reason, I decided to check blue-bag Bob's Red Mill "Organic" All Purpose Flour as it had just only one ingredient listed, which is important for a good bread. But when I opened the bag, I could clearly see that it was enriched flour, it was much more white than pure wheat flour. It means, it had all the typical additives (Malted barley flour, Niacin, Iron, Thiamin, etc.) A looked it up on the internet, and what have I found?.. I found the list of the ingredients that showed all those additives in the flour. It's NOT un-enriched! It's NOT wheat flour only! When and why did you start hiding the ingredients on your packaging?

I have tried asking customer service at Bob’s Red Mill why they discontinued selling their Gluten Free Shortbread Mix, and i never get an answer, I’m sure alot of customers loved it, so please give me a reason why it was discontinued!!

Crazy lack of help on the allergy front. Customer "care" is an absolute joke with this company. I'm really tired of companies that truly don't give a sh*** about actual customer care, health or service. Shame on you. Capitalist greed at every turn.

It's says arrowroot but its definitely not. Did I get a bad batch? In the past Bob Red Mill's was my got to for gf. Why tonight I'm breaking out in hives.

I became a customer because even though I eat quite well I needed to eat healthier. Having a diagnosis with an immune dysfunction & suffering for so many years of course I'd try anything but more toxic medication. What I didn't expect was to be injured from a company that was supposed to care so much about their customers. My last order was their plain Muesli through Amazon & unfortunately the second bite was an excruciating hard one-spitting out the cereal along with a pebble. Immediately notified Amazon, who told me to get in touch with the company & since then felt deceived, taken advantage of & beyond disappointed. They wanted me to send the cereal, pebble, invoice for if/when I went to the dentist & any other invoices (including food) that I had spent because of this incident. My being as fair as possible, only sent the first emergency dentist visit (not the follow up) & very few foods for my now more specialized diet. Moving my jaw was extremely painful for about 3 weeks. When I first called the company, the woman I spoke with knew this I couldn't keep talking so got more information later & always kept them posted through e-mail. I was very honest, never asked for anything more than what I spent & actually even less-which came to little over $300 & they denied it. They said they wouldn't give me the money for my food, only my dentist visit...I didn't think that was fair. "Bob's" said they would give me the $155 in a gift card for their food, however I didn't spend $155 on their food before & shouldn't be required to-especially after putting me in this situation, how could I trust their food now? In good faith if they did care about the customer, why is this such an issue? I'm not asking for much or more, nor did I post what happened to me, I trusted them to do right by me & this is what I receive in return? I get taken advantage of as an honest, trusting, sincere struggling woman.