MARTHA B.
return e-mail
so disappointed that Bob Evans could not take the time to acknowledge my e-mail. we had been stopping at Bob Evans at least once a week after my physical therapy. no more
Bob Evans Restaurants is an American national chain of restaurants owned by Golden Gate Capital and based in New Albany, Ohio.
Bob Evans Restaurants (bobevans.com) has 389 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingGeneral Restaurants · Perrysburg, Ohio
New

General Restaurants · Nashville, Tennessee
Excellent

General Restaurants · Hagerstown, Maryland
Excellent
General Restaurants · New York City, New York
Excellent
Showing 68 reviews with 2 stars · Clear filters
MARTHA B.
so disappointed that Bob Evans could not take the time to acknowledge my e-mail. we had been stopping at Bob Evans at least once a week after my physical therapy. no more
Carrie
The doctor I work for graciously ordered office staff lunch of our choosing. We all ordered Grilled chicken with green beans and broccoli with the exception of 1 person. These were the most pitiful helpings that we have ever seen! The chicken breast should not even be considered breast, but slices and the helping of green beans were less than 1/2 Cup. Needless to say, we will never give an order of that size to Bob Evans again! 2 stars are for flavor and delivery time through Doordash.
Stella M.
This restaurant has good food and it’s very nice and pretty but the service is so slow. I’m writing this and I just got my food and we waited for our food for exactly 2 hours. And some more minutes. Great food and place just slow service
Debbie B.
We were a party of 4. It was not busy. The waitress was terrible. My grandson ordered pancakes and home fries and was given French fries. My other grandson ordered a piece of pumpkin pie. It came with no whipped cream. I asked if she could add whipped cream and her response was ‘ We don’t normally do that but ok’. The picture on the menu literally had whipped cream on the piece of pumpkin pie! She forgot my daughters eggs. She forgot my coffee. She is in the wrong job. The food was decent not great.
Consumer
I hate to complain on Thanksgiving but when I pay $157 for my family's holiday meal I think I've earned the right. I purchased the meal to serve 10. The pictures on line show a decent spread and I figured it would work great. When taking it out of the box, I started to worry. The ham was sliced in 3 inch pieces. There were 9 pieces---to feed 10 people!! The containers of mashed potatoes and corn weren't even filled up, a little over half full. Now I'm left to try and search my cabinets for something to cook up so there will be enough food. I'm so disappointed and so sorry that Cracker Barrel was sold out of their holiday meal packages before I could get one!
Carl Z.
Went to the Bob Evans in Mt. Pleasant on a Sat. Morning (10:30). Told about 20 min. wait. which was true. Not many restaurants open for breakfast anymore. When the waitress came for drink orders, we were also ready to order. Our breakfast were a surprise how fast we got them, due to how busy they were. Was surprise how cold our food was for how fast we got them. Everything must have been pre-cooked. I had 2 eggs over easy, ham, American fries, and biscuits and gravy. It was a combo , but I due not remember which one. My wife had some "Everything something" breakfast. It was similar to a scramble, but had hollandaise sauce. It didn't come with much hollandaise sauce, so my wife asked for more sauce. No problem in getting more sauce. Final review. Nothing really jumped out at us as great. Prices were average around $10.00 per person. And that was what our breakfast was also. Just average!
Veronica B.
I go to Bob Evans in South Euclid, Ohio often. First, I don’t like bashing restaurant but this is the second time my meal was messed up and management is cavalier about the error. I ignored the fact I ordered and paid and they forgot to do the order but this time my order was totally wrong I had gone home since it was a take out order after waiting over 30 minutes. I go back I ask for manager because the cashier acts clueless. She takes the order to the back comes back in about 3 minutes which I don’t understand why it had to take 30 when I first ordered. So I say it’s correct now she says you can look at it. No real apology no how can I make you happy after waiting 39 minutes going home and then coming back to get the correct meal. Oh did I say I called at home and drove and no one ever answered there phone and. There not busy. Bob Evans needs to do better
Tina it was mailed to my mom A.
I would really like to give a higher score because the wait staff was working very hard BUT the manager is why this is low. He was not only sloppy in appearance, unshaven and clothes unprofessional, his attitude matched and the restaurant suffered. Food was not up to standards and cooks and wait staff could be observed being at odds with each other. The staff was told several times by customers there was a problem in the restrooms which my husband could not use because it was disgusting. The managers reply was we will get to it when we can. He had an I don’t care attitude which actually puts everyone’s health in jeopardy.