Bob Evans RestaurantsReviews of bobevans.com

I've been a customer for over 22 years on the weekends; many changes have taken place. I wrote to the corporate office in New Albany about certain concerns and suggestions. That was in August and I've yet to receive the courtesy of a reply. It's all about upper management. The servers at my location are very good, but they can only do so much.

Expecting a turkey platter in a large container. Each item cam in a small container. The carrots were practically raw. If it wasn't that they were slightly warm I;d have thought they came straight from the refrigerator. The turkey was good, but dry, they do not put gravy on the turkey. Even when the Corporate Office sent a gift card, which didn't totally cover the same meal they were replacing, I had to eat there. Order came out without carrots and I was told I could eat the meal while it was hot and the carrots would be out when they were cooked. If you are smart, eat elsewhere, or throw your money in the street where someone will find it and put it to good use.

We visited the Elizabethtown, KY Bob Evans, yesterday. It has been a while because of a bad experience previously. We thought we would give them another chance. We should have gone to IHOP. Our waitress was pleasant and helpful. She took our order and returned with our food in a reasonable period of time. That's where it ended. Our bacon was burned, my wife's eggs, she ordered medium, were very runny. My BLT was dry, as no maya was added, I had to ask for some from another waiter when i could not find ours. When we were asked, at checkout, how everything was, we told him. He said he would get the manager. The manager was nowhere to be found. When I walked by the kitchen, looking for our waitress, I watched the cook eating something, while he was cooking at the grill. We feel the waitress should have never brought our order in that condition under any circumstances. Had she done so and told us it would be take longer because it was not acceptable, we would have understood, and her tip would have reflected so. She received 10%. I don't believe we will be back again. Bob Evans is not what it used to be, and we are from Cincinnati where they are all over. This proved why people choose to stay home rather than eat out. The quality is not there anymore. At least not to this location.

2nd time this week we come to eat. Both times they "run out of banana bread " how the _____ you run out twice? Maybe you just not making any. Maybe ill call ahead next time and not go if they ran out again.

Valley Park,Mo.The server and options were excellent. The host/hostess service was questionable. We were told that the wait time was 30-45 minutes. We accepted that factor. We had our name put on the list. This location has an speaker system which allowed those outside, in the entrance lobby or car to here their name call. We had heard names called from all three locations. When the couple from the inside lobby moved we took their seat. I don't know if it was intentional but,our name was skipped over. When several individuals who had come after us were called,my spouse went to ask how much longer. Our name was now on a different location. We were now standing inside the store. An African American female had told us that we should check again because this happens frequently to African Americans at this location. Between 11 and 1:03 table 42/1

Food was very cold and water was very bad. Service was good.

Nice atmosphere but poor food quality for fructose intolerant or gluten sensitive people. I have to eat a salad when I go there and bring my own salad dressing whenever I'm forced to go there cause family or friends insist on going there. It is better than fast food restaurants though. Please just stop cooking with cheap oils and cheaper ingredients. Sunflower oil is nice, and it isn't as expensive. It has a nice flavor to it. Maybe you should hire Amish to teach you how to cook good foods. Even when I did eat the food (and get sick later) years ago, I thought it tasted mediocre or worse.

It took 45 mins to get our food and there were only 4 of us. When we did get our food, it was all cold. We told the person who delivered it to us as well as our waitress. Nothing was done about it. When checking out, we were not asked how everything was now were we thanked for our service. Not happy and most likely will not return.