Bob Evans RestaurantsReviews of bobevans.com

Ordered online for delivery as a surprise for my Sick Mum who cannot go out and they forgot her whole pie! I had everything paid for including the tip so she did not have to worry about a thing, just open the door and take it. They refused to bring a pie that was already paid for back to her, saying that it would be an extra delivery and extra charge. So what I wanted to be a nice surprise for her turned out to be her getting shorted and upset and on pie day of all days.

I am 100% disabled, and I'm a partially disabled veteran. I've frequented Bob Evans for years, I also purchase Bob Evans sausage at grocery stores....."Not No More"!!! I was completely disrespected by the assistant manager at store56 on Snow road in Brookpark, Ohio by his tone and mannerisms for asking to set at particular table, and be served by a hostess/waitress who would cut my meats up to bite size and season my meals for me, since they have grinder salt and pepper shackers! Their food isn't that great either.....not worth the money! I reported him to corporate and their response to the incident was a gift card......🤔!!!

I can honestly say that in several years times of going to my local Somerset location at least 1-2 times monthly, they have never ONCE made my order exactly correct. I swear to god on my life - never one time ever. There's always something wrong, or something missing, every single time. Even when I finally got sick of it after spending $100 in two days for event food, I called and talked to the manager. He was nice enough, and replaced about $55 worth of food for my next gathering. And even the REPLACEMENT was screwed up, wrong items and missing items. I placed it over the phone even. I usually place it online so it can be written and dictated exactly and still yet, always something wrong. Here I sit again after spending almost 50 bucks and it's wrong, and missing items that I paid for. The ONE and only item that one person wanted, who wanted NOTHING else, (Green beans) - was freaking missing. But the liar at the checkout marked it off and pretended they made sure it was in the bag. They always do that, check it off without actually looking. So now "Sorry you have to watch everyone else eat" I know what you're thinking. Why do I keep going back here?? Well because it's everyone's favorite. The parts that they DO get right are pretty damn good. I just don't think we'll be going back anymore. I don't want to call and have to deal with the store manager, he has enough to worry about because they have so many complaints as it is and he's too nice of a guy to add more stress to.

Would give no stars if i could. 2 locations in North Poet and Port Charlotte, sloppy service by staff and Manager who left us stood waiting. New staff flirting with other staff rather than working. Complained to Bobs customer service, standard email back to say looking into it and will post voucher, after checking our address, explained we from UK and here til 4 Jan. No voucher and now doesn't respond to emails. Having been going to Bobs for years, couple times a week in different locations when here on holidays, never again. No wonder they all going to pot if customer services is the same. Not worth complaining. Just dont visit!

Managers treat staff very poorly at gallipolis ohio went into eat while walking out the manager was cussing at employees my food was very nasty along with hair into it get told they couldn't get me a new order never seen a manager to assist with this situation caught a skinny girl who worked there doing drugs in the bathroom , also I've seen cockroaches while there the place is very nasty and disgusting for anyone to eat there dont know how the place hasn't been shut down by now I looked at a woman taking a old gentleman that is a veteran who had been eating there also empty a bag his pockets etc over a York pattie said that he had stolen this York pattie from their counter when he checked out just for them to humiliate him alone they didn't find anything on him or his belongings and when I checked out I asked why did they do that to that old man and she had told me everything that I just witnessed and told me now they put all candy up in the back when he comes into eat daily , wow is what I thought he fought for the country and he got treated like a dog what a shame of the employees to do that man that way , also witnessed the skinny girl with glasses lick her finger and place on the register to check out people said that it helps notice her finger print , seen waitress get Bread with no gloves on nasty nasty the place needs investigated badly I for one will not ever go there to gallipolis ohio bob Evan's nor any other bob Evan's again so who wants to try bob Evan's do yourself a favor and DON'T

We went to the Bob Evans in Gallipolis Ohio. The food was great, no problem there. However, I think the waitresses need to be trained that the dinner plates should be removed prior to setting the desert on the table. Our waitress pushed the dirty dinner dishes aside and put our desserts in front of us, so our table was loaded with dirty dishes and it was disgusting. I won't go back there again because of that.

Green beans are canned,mashed potatoes did not taste like real potatoes,country steak about 1/4 inch thick,country gravy no flavor,rolls smelled and tasted like yeast. Terrible meal. Never order Bob Evans again. How are they still in business?