Bob Evans RestaurantsReviews of bobevans.com

Visited the restaurant in Springboro, Ohio yesterday and was disappointed in the safeguards they were taking during this pandemic. Our server, Gavin, was wearing a mask that only covered his mouth. We also saw several other employees who were doing the same or not wearing a facial covering at all. We didn't feel safe during our visit. Would appreciate some feedback from corporate.

Well, let me waste more time instead of eating as I am hungry. Last night I tried to get food at Bob Evans. I got there at 7:55 and they wouldn't let me in their LOCKED door. When I called they said I couldn't come in because they were closed. I pointed out that their sign said closes at 8. The girl who said she was the manager said they were closed and hung up. So, for some reason I decided to try them again tonight. After spending my time getting an order ready at 7:30 I went to check out. When asked when did I want my food, ,,i would think they would assume now,,,I was only given the option of ordering tomorrow or any day after that. So, I wasted more time trying to call them. Their recording kept telling me to go to their web sight. Joke. After calling 8 times before getting an answer I was told it was too late, I can't get food. Thanks for the GREAT service. What's your stupid slogan? You treat friends like family. I would sure hate to be part of you family. Thanks for nothing. Enjoy the 1 star, It's the lowest option I had.

I asked for EXTRA WELL DONE shredded potatoes an pd extra for cheese an bacon an a side of hollandaise sauce. Walk out look in bag no sauce but a got a cup of bacon pieces I walk bk in tell them there like oh I'll fix that right up on they give me the sauce but throw cold cheese an cold bacon on top of my under cooked potatoes....not please I paid an extra 1.98 for this an they screwed it up

My EASTER DINNER was a disaster. I ordered from Bob Evens in Kent Ohio on Devon place I ordered our dinner last wee. I went on Sunday waited outside for 45 minutes nothing was prepared, Finally got my order walking outside not sure who this girl was said you have to have this paper, Got home my husband taking out the meal was a disgrace, Corn was frozen, don[t want to say what the beans looked like. Said I had to cook the turkey does not taste like turkey. I spent 59.99 plus tip of 8.99 ended up in the trash. Called the manager and asked for the corporate first a girl answered and hung up on me then I call back. we are a one income family. Spending that much on food thought I going to get a nice meal. When I talked to the manager he said he could not do anything for me. Yes he got my money and don't care. I would appreciate my money back and not a gift card. Thank You Betty Arner

It’s tough right now to be critical but we placed an Easter lunch order for pick up at 1:30 PM...we got there and a line of 30 to 40 people were out front...not counting who was inside the vestibule, 2 to 3 feet from one another, 3/4 without masks...wandering in and out of the line. Bob Evans you have some responsibility!!! Don’t make appointments you can’t manage....have people wait in their cars for a text or just do delivery only. Corporate responsibility!! You can do better...

I also would give a zero if that was possible. I ordered the Easter special for my wife and I last evening so that it would be ready for use to eat Easter Sunday evening. I paid for it at the time. I went to pick it up and found the store closed with signs posted saying they were our of food. I saw an employee leaving the store with a big Bob Evans bag filled with food for her and her family and asked if it made a difference that I paid in advance. She replied that they had already removed the charges. WRONG!! The charge (and a healthy tip) are on my card and there is no credit (yet). Why is it that Bob Evans can't manage their operation so that they know how much food they have and cut off on-line orders? Definitely won't trust Bob Evans again.

I would give 0 stars. Went to pick up Easter order and was told they were 1.5 hours behind or more. It was a mess!! I said I want to cancel they said ok. They took out the money now I have to deal with them to get it back.

The food is always good. Prices are fine. Telephone call in to the Bob Evans on Rt 135 in Greenwood, IN today, 3/22/20, was poor. I very carefully and distinctly phoned in 3 dinner meals. Error 1 one meal was fish instead of shrimp. Error 2 I got dressing instead of requested green beans Error 3 I did not get cole slaw in lieu of potatoes. (I did not get either). Error 4 I did not get the carrots that are part of the standard order. Error 5 None of the 3 dinner meals included the small portion of cranberry that is part of the standard dinner. So beware if you order more than a hamburger. The person taking the order may not be listening as carefully as you are speaking.