Blaze W.
Terrible
Terrible. $25 for ice tea, black chopped steak that was pink inside. Vegetable that tasted like a can. Very poor food quality. Won’t be back
Bob Evans Restaurants is an American national chain of restaurants owned by Golden Gate Capital and based in New Albany, Ohio.
Bob Evans Restaurants (bobevans.com) has 389 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Blaze W.
Terrible. $25 for ice tea, black chopped steak that was pink inside. Vegetable that tasted like a can. Very poor food quality. Won’t be back
Edna M.
The Bob Evans at 920 E Dublin Granville Rd Columbus Ohio has the worst service! It took 15 minutes for them to get our drink order. The waitress walk by our table 3 times she didn’t say I’ll be with you in a minute. There were 3 waitresses working. Only 10 tables of guests. This is not the first time but it is the last!!
customer
Bob Evans is one of my favorite places to eat. My husband & I went to the shamokin dam location today & it was terrible! My scrambled eggs were brown, overcooked. Sausage links were burnt. My husband's sausage links & patties were burnt. We ordered a quart of hearty vegetable beef soup & a quart of cheddar baked potato soup to go. I just heated them up & they are horrible!!!! Raw veggies in both!! Potato soup looks like water!! Will not be eating there again any time soon!!!!!!
Robert P.
We had breakfast at the west Saginaw restaurant in Lansing mi on 02/28/2021. Took our name and number, waited in the car for them to call, after 30 minutes went inside and was told we had been called, there was no call to our phone. Once seated we asked if the heat could be turned up as it felt like we were in a meat locker with a fan. We were told that it will get warm soon then you will be sweating, the heat did kick on twice while we were there for breakfast and would be on less than 5 min, the heat issue is not new to this location, haven't been there in over a year due to covid and I can't believe that it is still an issue. Tracy was an amazing server and remembered our daughter particular preferences. Checking out was a challenge as well, no one at the counter for check out. Apparently the check out person was also the greater! Not a great experience.
Doug H.
Bob Evans Piqua, Ohio. I had an issue with this location early last year and swore I would never eat there again. Almost a year later, because of my daughter I agreed to give them another chance and placed an online order on their app. Over an hourlater no food. I contact the restaurant and the manager, Brian says it's been picked up and should be getting it anytime. Another hour passes and I contact Door Dash, because Bob Evans uses them for delivery. They tell me it's already been delivered. I double check the confirmation from Bob Evans and it has all the correct information, but Door Dash is telling me that when the store sent the order to them they entered the wrong address. Bob Evans is telling me I have to go thru Door Dash for a refund, Door Dash is saying it was delivered where they were told to deliver it, so I'm out my money and my order. Should have stuck to my guns. I will probably never eat at another BoB Evans, but Hell will freeze over before the Piqua Bob Evans sees another dollar of mine. I talked to the Bob Evans manger again, Brian who pretty much told me it wasn't his problem and that everything is sent to Door Dash electronically. One of the companies is lying.
Shane
You guys sucks with DoorDash order was wrong my stepmom not to happy with you guys at all
Octavia T.
Most unconcern owner who careless of customers who keep his doors open. Food is frozen and act like its 5 star.
Dawn S.
We ordered a turkey dinner to be delivered thru doordash. Half of it was missing. I called the store and got Madison. First she did not identify herself as management. She said "your food is right here if you want to come get it". Its sub zero out and I am recovering from knee replacement, this is why we ordered for delivery in first place. I asked her how would the delivery person know it was more than one bag? She said "we mark them very well". I let her know the bag I have is not marked at all. She said she would call doordash and call me right back. 20 minutes later I called back. I was hung up on by Brittany. I called back. This time Madison answered and said doordash was just returning her call. After a minute of bickering back n forth doordash told her twice they would refund the store so she could refund me. I work in customer service and have for most of my life. This asst manager Madison should have offered me a refund immediately. She needed to wait and be sure the store would be refunded. If she is correct in what she told me this was the stores fault for not marking the bags properly for the driver. I am very disappointed with the rude and inefficient kids running this Brownsburg Indiana location.