Bob Evans RestaurantsReviews of bobevans.com

all went well until an hour later i had food poisoning… worst pain ive experienced in my life. this is DISGUSTING and the chefs clearly need to have a cleaner environment to work in so that nobody can experience what i did

We have been to bobs Evan in jackson michigan on e michigan ave and n west Ave 4 times each to both locations 1 time was it good. The other 7 times they messed up our order, wait time ridiculous, staff flirting with each other and not doing there jobs food portions omg kid size. One of my order crispy chicken sandwich all I wanted was cheese mayo lettuce tomato it came with pi kles onion mayo some kind of mustard, the frys that I ordered within cold and 11 ffs is what I got. Another order breakfast I order eggs over medium bacon extra crispy, French toast and white toast lite butter I got eggs cooked well.done no yolk, bacon was cold and rubbery not cooked long French toast was cold dried out toast had so much butter 3 napkins to try to clean some of butter off that's enough I won't bother with rest of orders. Staff management pay attention customers are y you are there.

The service was not good at all.. there was not enough servers.. the food wasn't good at all

I bought this meal from Bob Evens off Bethal rd Columbus Ohio everything went well till after we prepared the meal cooked and warmed up everything per their instructions but it went bad after I ate the turkey and others had the ham after four hrs I got violently ill puking and diarrhea for three days after I basically crapped 154 dollars down the toilet we threw away the rest others guest got ill also would not recommend at all buy and eat at own risk but you have been warned no telling how long turkey was left out of refrigeration and how it was handled all I know is I will never order or eat from Bob Evens again!! November 27 2023

A kind neighbor told me you can order Thanksgiving Dinner online from BOB EVANS, Venice, Florida. What a great idea! I went to their website and placed an order for 4. You check what you want, and the next question is, do you want it delivered on Tuesday or Wednesday? I checked Wednesday. The next question was what time: early, late, or ASAP. I checked ASAP, thinking we would be one of the first. It would give me time to heat it up. We are the first! Our doorbell just rang, and the dinner was just delivered. It's November 12th, not November 23rd. I called and said there was a misunderstanding. I explained I ordered the Thanksgiving Feast, and Thanksgiving isn't until the 24th. The woman who answered asked me to wait and she would get the manager. She returned and said the manager said we can't refund you. The manager couldn't even come to the phone. How rude? She could have come and said I am so sorry, but once delivered, we can't refund you. I said I had a few questions. Can it be frozen? She said you can freeze it all. We froze what we could. The turkey was cold, but all the side dishes were piping hot. I will have to wait until they are cooled and in freezer dishes. We cut the pie because the whipped cream would not freeze. The crust is horrible, and the whipped cream is fake. Very disappointed. Bob Evans used to have good food. This will be our last meal eaten or delivered by Bob Evans. Horrible food and inexcusable customer service

We visited the location on American Drive last night about 7:00 PM. The server let us wait at least 20 minutes before she asked if we wanted something to drink. There was no tableware and napkins at the table - we had to ask. We eventually (another 10+ minutes) placed our order. Finally the food came - my wife's burger was fine but my chicken fingers were overdone and the green beans weren't hot. We used to like this restaurant a lot but don't think we shall return, The place has only 2-3 customers besides us when we were there. The manager who used to be there made sure people were well taken care of. Not last night!!!! If this place doesn't shape up with their servers and timeliness we might be reading about another restaurant closing. You can't live on the reputation you used to have if you don't try to keep up with good service and food.

Was there for breakfast today it was the worse breakfast we ever had. I order French toast and was cold as ice. Didn’t eat them. My husband had eggs hash browns and sausage. It was cold and Toast was hard as a brick. Took forever to get r food and couldn’t get a Refill on coffee til we flagged the waitress down. This was the second time we had this problem. And What we paid was horrible for what we Got.

Ordered pickup from wadsworth location. Got pot roast and turkey. The food has changed over years and is now very disappointing. The pot roast has no flavor except salt and its slimy. The stuffing is now big cubes and again no flavor. My wife and I both worked for bob Evans about 28 years ago and used to love food and the restaurant environment. its all gone sadly downhill. Bob would be rolling over in his grave. It's very sad.