lucy H.
Excellent work but sadly came broken
I ordered this as a wedding gift and it came out great and looked fantastic. I was emailed throughout to see if I wanted any changes made and a final picture sent before it was posted. My issue was it came broken in two different areas. They offered to make a new one and send it to me but I didn’t have enough time before the wedding for this option, and they instead gave me a full refund. If I had enough time then I would have accepted another as I was happy with the product itself and the communication. I would use again.
Response from BobblegiftsSep 18, 2024
Dear lucy harrison, We are sorry for any disappointment caused. We appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. Your satisfaction is of utmost importance to us, and we deeply regret that we have failed to meet your expectations on this occasion. We eagerly anticipate the opportunity to serve you again in the future. Best regards, Bobblegifts




