Bobblegifts Reviews | Read Customer Reviews of bobblegifts.com

Bobblegifts Reviews | Read Customer Reviews of bobblegifts.com

Bobblegifts reviews

631 approved reviews, newest moderated first

Bea P.
Nov 26, 2024
Haben eine Figur bestellt
Haben eine Figur bestellt Würden über jeden Schritt per Email informiert und müssten die weiteren Schritte immer freigeben. Tolles Team dort,sehr freundlich. Gern wieder 🤗
Response from BobblegiftsDec 4, 2024
Dear Bea Pusteblume, We extend our sincere gratitude for your recent order. It brings us great joy to learn of your satisfaction with your shopping experience. The support we receive from valued customers like you is instrumental in the continuous growth and evolution of our business. Once again, thank you for choosing our products and services. We look forward to serving you with excellence in the times to come. Best regards, Bobblegifts
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Nadia R.
Nov 26, 2024
Great communication
The artist would text me progress updates for confirmation which was convenient. Very prompt too. Quality is great . Even though not a precise resemblance of the person but close enough .
Response from BobblegiftsDec 4, 2024
Dear Nadia Riva, Thank you sincerely for taking the time to share your positive feedback with us. We are delighted to learn that you had a wonderful experience with our services. Your satisfaction is of utmost importance to us and we eagerly anticipate the opportunity to serve you again in the future. Thank you for entrusting Bobblegifts as your preferred online shop. Best regards, Bobblegifts
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martine
Nov 26, 2024
Was sent a preview of my bobble head…
Was sent a preview of my bobble head and while it did show a similarity to the photos I sent in - white male, short blond/grey hair. I just asked if it could be more tanned. I ended up receiving a black man with black hair, totally useless for the 60th present I wanted. Order number BGUK4750
Response from BobblegiftsDec 3, 2024
Dear martine, We are sorry for any disappointment caused. We appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. Your satisfaction is of utmost importance to us, and we deeply regret that we have failed to meet your expectations on this occasion. Please provide us with the order number so we can assist you further and resolve this issue. Thank you for your understanding. Best regards, Bobblegifts
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Brad F.
Nov 22, 2024
The process of making a custom bobble…
The process of making a custom bobble is no joke but this company takes it very seriously and they do an amazing job! If you’re looking for that one of a kind gift that really communicates thoughtfulness, this is it.
Response from BobblegiftsNov 23, 2024
Dear Brad Froese, Thank you sincerely for taking the time to share your positive feedback with us. We are delighted to learn that you had a wonderful experience with our services. Your satisfaction is of utmost importance to us and we eagerly anticipate the opportunity to serve you again in the future. Thank you for entrusting Bobblegifts as your preferred online shop. Best regards, Bobblegifts
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Hamid R.
Nov 20, 2024
Follow-Up on Pending Order
I paid half the amount in advance for my order but have yet to receive it, despite repeated follow-ups and daily assurances of delivery. The continued delay and lack of clarity are unacceptable. If the order is not delivered within two days, I will file a complaint with the cybercrime department as this feels like a breach of trust.
Response from BobblegiftsNov 22, 2024
Dear Hamid Rasheed, We sincerely apologize for the inconvenience. We value your feedback and take your concerns seriously. We are committed to providing the best possible shopping experience for our customers, and we regret that we have fallen short of your expectations this time. Please provide us with the order number(via [email protected]) so we can assist you further and resolve this issue. Thank you for your understanding. Best regards, Bobblegifts
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Kay M.
Nov 20, 2024
Poor quality produce and poor after service
Despite ordering in plenty of time for my friends birthday (ordered over 4 weeks ago) the bobblehead arrived 2 days after the event and was not the product I approved and certainly was not a true likeness of the photos I had sent. I had been back and forth explaining which option I wanted and was assured they would send the correct version - they didn't. I immediately informed them to give them the opportunity to express deliver the replacement head in time for an event my friend and I are both attending this weekend. Now 3 days later no response to my emails, no response re escalating my complaint, no response re a refund and no response to my phone calls. Very disappointing. I had used this company for 30+ heads previously and have recommended to my friends who purchased circa 10 heads, but it has seriously gone down hill since last year. I will now have to seek an alternative company albeit it will be far too late for my friends birthday which was last weekend. I certainly won't be using them again for any corporate events.
Response from BobblegiftsNov 22, 2024
Dear Kay Murray, We are sorry for any disappointment caused. Thank you very much for your previous purchase. Since our products are purely handmade, we are very sorry for the delay in orders due to the recent increase in workload. We can guarantee that the craftsmanship and quality will not change. Please give us a chance to help you solve the problem. We will work harder to serve every customer in the future. After checking our customer service has contacted you via email to offer a better solution to you. We will help resolve this issue soon. Best regards, Bobblegifts
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Steve C.
Nov 17, 2024
Great communication at each step
Great communication at each step, supplying photo's asking if all is ok, showing faces and costumes. Doing changes if required. They managed to copy my wife's wedding dress and flowers. She loved it as we got married 40 years ago to see us both so young.
Response from BobblegiftsNov 18, 2024
Dear Steve Cresswell, Thank you sincerely for taking the time to share your positive feedback with us. We are delighted to learn that you had a wonderful experience with our services. Your satisfaction is of utmost importance to us and we eagerly anticipate the opportunity to serve you again in the future. Thank you for entrusting Bobblegifts as your preferred online shop. Best regards, Bobblegifts
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Traudi S.
Nov 15, 2024
Meine Wünsche wurden übertroffen
Es wurde auf meine Wünsche total eingegangen. Regelmäßiges update hat die Sache sehr einfach gemacht. Sehr nett und freundlich, Gerne wieder!!!
Response from BobblegiftsNov 18, 2024
Sehr geehrte Traudi Schörkhuber, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr positives Feedback mitzuteilen. Wir freuen uns, dass Sie mit unseren Dienstleistungen eine wunderbare Erfahrung gemacht haben. Ihre Zufriedenheit ist für uns von größter Bedeutung und wir freuen uns darauf, Sie in Zukunft wieder bedienen zu dürfen. Vielen Dank, dass Sie Bobblegifts als Ihren bevorzugten Online-Shop gewählt haben. Viele Grüße, Bobblegifts
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