Jeffrey B.
Bad customer service/communication
I ordered an outboard motor part online from boatid bc it was a really good price. After waiting 5 days for it to arrive I checked the progress online through their website and it said canceled. I thought that's weird so I called customer service and they said they no longer had the part. I knew that was highly unlikely bc I could go online and purchase the part still for about $100 more then what I paid for it on their website. Looks like they made a mistake but instead of eating the $100 they decided just to cancel my order without any communication to me. Had I not checked I would have been waiting for the part to arrive not knowing they had canceled it. Very disappointed and will not use them again!!!


