Himangshu G.
Nice delivery
Ordered an earpiece, got an empty box. Filed a complaint for replacement. They investigated for like 10 days and said they can't do anything. Good Job boAt, never trusting you guys again.
boAt is listed under Appliances & Electronics.
boAt (boat-lifestyle.com) has 310 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Showing 271 reviews with 1 star · Clear filters
Himangshu G.
Ordered an earpiece, got an empty box. Filed a complaint for replacement. They investigated for like 10 days and said they can't do anything. Good Job boAt, never trusting you guys again.
sandip N.
I had purchase boat air buds alpha jet black with in 5 month I have register 4 complaint and 2 time given faulty repairing product and one time receive replacement and within 15 days prodcut one side not working also raise the complaint and prodcut has pickup from my address on 11 july 2026 but still status showing product in testing hub,,,,, I want replacement on 24 july 2026 that's it. Worst service by boat
pramod S.
Boat is a 3rd class customer service, its all product is defective. If you once buy any product, you can't replace or return. I recommended all customer please dont buy any product of BOAT.. Its doing fraud with customer... My number 7978957524.. You can contact with me, if any query.
Radhakrishnan K.
I have purchased a boat soundbar last year. it shows complaint just after completing the warrenty period. When I contacted the customer service center, there is no proper reply for repairing the product. And I learned that there is no authorized service center for repairing their products.
Prakash
I purchased a BOAT PartyPal Pro 65 on 4 July 2026. After several emails, I finally received it on 14 July 2026. When I opened the package and tested the speaker, I found that the wireless microphone was not working. I immediately sent an email to BOAT, but I have not received any response yet. I sent another email yesterday, and I am still waiting for a reply. What should I do now?
Mukund S.
Absolutely the worst online shopping experience I have had. I ordered boAt Rockerz 425 (Ocean Blue), but I received boAt Rockerz 255 Z Plus instead. The invoice inside the package clearly mentions boAt Rockerz 425, yet a completely different product was packed inside the box. This is a clear packing error. I immediately contacted customer support and shared photographs of the invoice, and the product I received. Despite providing all this evidence, I was simply told that their records show the correct product was shipped and my replacement request was rejected. It appears my evidence was ignored entirely. Receiving the wrong product is one issue, but refusing to resolve it despite clear proof is unacceptable. In my experience, this has been a third-class shopping experience with extremely disappointing customer support. I would not recommend buying directly from the boAt website if this is how genuine customer complaints are handled.
Sachin
Worst website (boat-lifestyle.com) and boat App. I ordered a wireless speaker 'boat partypal 65 pro'. First they not ship it and second they not proper respond of my no. of email/chat/call (on customer care) for delivery/shipping date. After 15 days they cancel my order. And what interesting part, After that when I check their website, what I seen that 'boat partypal 65 pro' show for buy, but when we try to buy for any location in india it show 'that area not serviceable' or some time show 'Product not in inventory'. What the fun part is every 2-3 days they change that product price randomly just like share market sensex. We never see such type of website of a famous brand. I recommend not to buy from their website/app, if you would like their product they buy from Amazon or other e-commerce website.
Bhavika G.
Very disappointed with BoAt's customer service. I received my earbuds today, and the sound quality is terrible—the audio keeps breaking from the very first use. I raised a replacement request immediately, but instead of replacing a defective product, I was told to visit a service center. If customers have to visit a service center for a brand-new product, then what's the point of ordering online? This is unacceptable and a complete waste of time. Please take responsibility and provide a replacement instead of making customers run from one place to another. I expect a prompt resolution.