boAtReviews of boat-lifestyle.com

Extremely Poor and Unprofessional Service – Still No Product or Refund I am extremely disappointed with the service I have received. I still have not received my product, and my money has also not been refunded. I was initially told that my order would be delivered within 48 hours. Later, customer support said that the issue had been escalated and that I would receive an update within 48 hours. However, I am still waiting with no proper resolution. What is even more concerning is that I was asked to pay additional money, with the promise that the product would be provided after making the extra payment. This is completely unacceptable and has made me seriously concerned about the way customers are being treated. The communication from customer support has been extremely poor. I also received an uncomfortable and threatening-sounding phone communication, which I found completely unacceptable. I have been repeatedly following up, but I still have neither my product nor my money back. I am also concerned because the person communicating with me claimed to be an employee of boAt. Based on my experience, I would strongly advise customers to be very careful before trusting this service. Very poor customer support, no product, no refund, repeated delays, and requests for additional payment. employd name is Ayush i have mail also

Very bad app

I ordered katana mortal 2.0 and I get wasted earbuds I already did mail also I won't get any response from boat team in feature I am not going to order any product from boat

Boat is worst company, I have applied claim for my bluetooth neckband within 11 months of item order. It's claim process is too slow & totally worst whenever I call to customer care to replace my item they told Wait fir 3 then your item Will replace, same things repeat more then 1 month after 40 days customer care Said now your item is out of warranty, now we can not repace your item it's company policy.

Worst ever product

Very bad. They have really shit policies with no accountability for their actions. The customer care team doesn’t help at all.

Never buy a boat product. It has worst customer support. Once the product is sold they won't even look after your product issues. My product damaged with in one and half year. They don't even have enough customer service centers. Don't think of buying a cheap product like boat.

Very very very poor product and very very very poor service from boat side I I received the wrong product on 15/7/2026 and I completed the same on the same day, till now there is no positive response from the boat people nor has the product been changed or replaced.