boAtReviews of boat-lifestyle.com

Highlights....(35days and counting, soundbar still dead) 1. THERE ARE NO PHYSICAL SERVICE CENTRES FOR SOUNDBARS , YOU HAVE TO CONATCT THE CUSTOMER HELPDESK AGAIN AND AGAIN AND THEY ARE THE ONLY END WHICH EXIST FOR CUSTOMERS, YOU CAN'T MAIL, CONTACT HIGHER AUTHORITIES. ITS A DEAD LOOP HOLE. 2. IF YOU HAVE TO COMPLAIN ABOUT THE PREVIOS AGENT, YOU WILL HAVE TO MAKE THE COMPLAIN TO THE SAME HELPLINE NO. WHICH IS MEANINGLESS AND WASTE OF TIME. 3. AS PER WARRANTY POLICY THE SOUNDBAR PRODUCT WILL NEED ATLEAAST 12-24 DAYS TO JUST DELIVER THE SPARE PARTS TO THE SERVICE CENTRE AND THEN THE THIRD PARTY REPAIR TEAM WILL GET THAT SPARE PART AND REACH YOU HOUSE, WHICH YOU CANNOT TRACK. NOW YOU ARE CLUELESS, WHO TO CONTACT AS YOU DONT HAVE ANY INFORMATION UPON THE 3RD PARTY. Context. I bought this in mid Aug and 10 days later on the right hand speaker stopped working. I was shocked with this and thought maybe it might have some manufacturing defect and contacted the service center on (26th Aug,2022). One shocking discovery was that the sound bars are only serviced/repaired at home visit upon contacting the boat help line no, there are no physical service center provided for Sandbars. Okay till here, The technician visited filled a replacement for spare part on 26th Aug,2022. on 2nd of Sep the request got approved, why was the technician request approved 6 days late , this was totally absurd and stupid, Still was patient. I followed up with the customer care but they made false promised that it's gonna be delivered on 12th Sep then the dates changed to 17th Sep , and the next dates were 26th Sep. But till today(28th Sep,2022) my soundbar is still lying dead. The service centre agents are pathetic and they will make two promises to you , 1- we will escalate you issue and you will be contacted by the escalation manager within 24 hrs (you will never receive that call), 2- The agents will say there was some delays due to which your product will be arriving late (they will put you in this loop and request you to wait for another 7 days. Upon asking to connect with the escalation manager , the agents will say they are not available or present at the moment. Please google such issue on google , you will find this very frequently. This Indian brand cheats you on the service end. During my whole observation I found out that there is Only one Service Agent for whole of Gurgaon

Ear dopes are being replaced though in warranty Ear dopes are not working. Went to the service center for replacement. 3 tickets raised. All 3 got closed stating invoice invalidated and need to upload a clear copy. When visited the Hadapsar Service Center again to check they informed that the dealer is not listed. The second time I was informed that the invoice has been used multiple times. Third instance I was informed that I would need a stamp of the dealer on the invoice. This is a company gift to employees and products were purchased worth 1 lakh 94 Thousand which does have our company GST and the sellers GST as well from whom the order was executed. Also since it was a bulk order there is only one invoice. For replacement purpose we are provided soft copies as these were given to more than 150 employees.

Ear dopes are not working. Went to the service center for replacement. 3 tickets raised. All 3 got closed stating invoice invalidated and need to upload a clear copy. When visited the Hadapsar Service Center again to check they informed that the dealer is not listed. The second time I was informed that the invoice has been used multiple times. Third instance I was informed that I would need a stamp of the dealer on the invoice. This is a company gift to employees and products were purchased worth 1 lakh 94 Thousand which does have our company GST and the sellers GST as well from whom the order was executed. Also since it was a bulk order there is only one invoice. For replacement purpose we are provided soft copies as these were given to more than 150 employees.

I ordered a product through online but I didn't received the product and got a message that product was delivered. I called a customer representative for 5 times they're saying that we are escalating on your queries but it will take 24-48 hours. Whenever I called them they are saying that we didn't take a complaint from you almost 5 times they said and I'm keep on explaining same issue for 5 times. Poor and negligence customer service. They say that they will assured you but don't believe on them they are cheaters they don't give a product and they are wasting your time on call. This is a worse experience i never want to happen others. Please don't buy product from them through online.

Don't buy anything from this company they mislead people they didn't have good costumer support they said they are made in indian company with proudly but behind the truth wall they are buying stuff from china. Even chinese selling there product with good quality, pricing, better costumer support. Like redgear, redragon, eska etc. But they are selling there products with high price really bad costumer support. After purchasing the IM1000 in 15 days the mic stops working so i made a ticket about that problem and they said it took 15DAYS! to get replacement and i was like WHAT! but they i said ok do it BUT! they took 40+ days to replace A HEADPHONE! if you order a haedphone to any site they take hardly 3-4 days to deliver but how much they took for replacement 15-40 days whats the reason we don't have a headphone to replace then why you open a company when you didn't have a headphone to replace. selling orverpriced products with pathetic costumer support.

So i ordered Airdopes 131 recently from their website and paid for it on the same day but due to some reasons I had to cancel my order and I asked them to refund it to my original payment mode. It has been more tha two weeks since I have not received my refund and the website said it is only going to take 5-7 business days. I have been in touch with their customer service but all they do is give me false hopes that they are trying to get this resolved.I did not expect this quality of service from such a reputed brand. DO NOT EVER ORDER FROM THEIR WEBSITE

Customer service is aweful.No one is responding for my queries regarding the delivery of the product.On 8th May 2021,I have ordered a product(ORDER ID:342537)from your website directly and it was supposed to reach yesterday as per the tracking details.I have tried to contact your team through all social media media channels, mails, phone calls...Nothing has worked.No responses from your end.Very much disappointed with your service.Stop this company and run, if you cannot look after it properly. Don't buy anything from here. All are frauds who will run with our money and they never responds to our queries after that. This site is not at all genuine