boAtReviews of boat-lifestyle.com

I had a very disappointing experience with boAt’s warranty service. I returned my Airdopes 131 ANC (Order #7571624) due to mic and connection issues. Since the model was discontinued, they sent an upgraded replacement — but to my shock, the product I received was used, with visible earwax and scratches on the case. I immediately informed customer support that I will not accept a used and unhygienic product. Despite responding within the 48-hour timeframe, they closed my complaint without resolving it, saying I didn’t send pictures — even though I had clearly explained why I refused to use or handle the product further. Now I’m being told there will be no refund, no fresh replacement, and no return of my original product. This is unacceptable and shows poor customer service for a brand as big as boAt. I expected better. I hope someone from the boAt team sees this and takes ownership of the issue. I’m still waiting for a fair resolution.

I never seen, 3rd class Company like BOAT company, very bad 👎 customer service & my on experience is very bad customer service, & very bad 👎 product. I suggest don't buy eny product from BOAT company. If u buy ! your money in lost .

Products are very bad, and service also very poor. No customer support service. They could not provide any repair service incase of product may difective. Totally fraud.

Pathetic service. They are experts in rejecting warranty claims. Don't buy BOAT

I'm purchase boat earpods drift model.. and 18.05.2025.i recive product I check left side not work..I create replacement 19.05.2025. And they recive my product 23.05.2025.. And not give me my replacement not informed me .. after 28.05.2025 I'm very angry to this poor service And today 29.05.2025.. I call coustmer care and conversation about harassment.. no informed me and no mail conformation.. And they tell your product to recive you 5 to 7 days.. So you check according to boat 19.05.2025 to 05.06.2025.. to time replacement.. total 18 days.. very bad service very late.. I'm not suggest to anyone to purchase these cheap. Lowest service product

Boat is just important there products from china.. it's not manufactured by boat it's manufactured by some cheap chinese manufacturer.. this products can barely able to work for 6 months.. then you'll get 2nd shock it's there after sales support it's the worst support I've ever scene in any brand.. seriously boat just wants to earn money but they don't want to give after sales support, what service agent tell you after warranty is that they don't provide service after the warranty expires.. they what are you doing if you don't provide after sales support.. seriously aman gupta is doing biggest scam in india.. he's scamming the people in the name of lifestyle.. and your company is not no.1 yet idiot stop scamming the people

I’m beyond frustrated with Boat and their so-called customer service. I bought a product from them that stopped working within the warranty period, so I registered a complaint. They initially agreed to exchange the faulty product, and I thought the issue would be resolved. A few days later, I received a message that the replacement was delivered – but I NEVER received anything. No product, no call, no update. I immediately contacted their customer care via email and phone. At first, they acknowledged the issue and said it would be resolved “within a few hours” or “a couple of days.” That was over a month ago. Since then, I’ve sent multiple emails, made numerous phone calls, and every single time, I get the same robotic response: "Our team will contact you within 24-48 hours." Guess what? They never do. They took my original product, never gave me a replacement, and now I’m left with nothing. No product, no resolution, no support. Just false promises and zero accountability. It feels like they are just stalling until I give up. Boat has absolutely the worst customer service I’ve ever encountered. They do not care about their customers once they have your money. This experience has been mentally exhausting and a total waste of time. To anyone thinking of buying from Boat – DON’T DO IT. If anything goes wrong, you’ll be stuck in a never-ending loop of lies and delays. Save yourself the stress and choose a brand that actually respects its customers.

Worst and low quality products. I have used manyand now I'm switched to Sony. Not Bluetooth friendly, low quality material and it can harm your ears.