boAtReviews of boat-lifestyle.com

Complaint Against BOAT – Boat Party Pal 125 I purchased a Boat Party Pal 125 on 13th June 2025, and to my disappointment, by 27th August 2025 the product completely stopped working. I raised a complaint immediately, and the product was dispatched to BOAT customer service for repair/replacement. Now, instead of providing me with the same model or an upgraded version, the company is asking me to settle for a lower version since they do not have the original model in stock. This is absolutely unacceptable and shows a lack of responsibility towards customers who trust BOAT products. This experience has been extremely frustrating and disappointing. I expected reliability, but what I got was poor product quality and worse customer service. Honestly, I will never purchase anything from BOAT again. If BOAT’s Co-Founder, Aman Gupta, can invest so much in other startups and give endless advice on TV shows, he should first ensure his own company delivers quality products and responsible service to its customers. BOAT needs to seriously relook at how they handle after-sales service and customer trust. Very bad experience.

Worst service. Worst customer support and annoying staff.

I ordered a Boom Box stone 208 it was only for one day.. after one day it's not getting charge, Switch on off Button not working.. Boat Is lagake Product never purchase again..

I want to share a very disappointing experience I’ve been facing with boAt Lifestyle Boat regarding my purchase and after-sales service. 📌 Timeline of Events: 1️⃣ On 20th May 2025, I purchased Airdopes Progear Sporty Green from Instamart. From day one, the product had a defect – the right earpiece battery drained within 20–25 minutes. 2️⃣ On 5th July, I finally managed to visit the boAt Authorized Service Centre (Chittaranjan Ave, Kolkata). After waiting for 1 hr 35 mins, I was told the issue was resolved. But when I tested the product, the same issue continued. The staff asked me to fill in a home pickup form but never sent me the link. Still, they closed the ticket as “resolved.” 3️⃣ I had to Google how to raise a warranty claim myself and filed one online (Ticket No. 57702554). 4️⃣ On 18th July, instead of fixing/replacing my product, boAt sent me a completely different model (Airdopes Loop Lavender) without my consent. When I contacted customer service, they said my model was unavailable, so they sent “another product of their choice.” 5️⃣ The replacement was impractical for my use. I raised another claim, but it got rejected since the invoice didn’t match the product I was forced to accept. 6️⃣ After repeated follow-ups, I uploaded all details again (Ticket No. 585C6392). On 5th August, the wrong product was picked up from my home. On 9th August, service staff tested it, declared it “working fine,” and rejected my claim again. On 12th August, I received the same wrong product back. 7️⃣ On 16th August, I again visited the authorized service centre, but was told clearly that nothing can be done about getting my original product replaced. --- 👉 So, from 20th May till date, I haven’t been able to use the product I purchased. Despite contacting customer service, the authorized service centre, WhatsApp support, and even email, I got no resolution. ❌ I have wasted time, effort, and money—only to end up with a product I never bought. --- My ask: boAt should either: ✅ Replace my Airdopes Progear Sporty Green with the same model (or a fair alternative with my consent), OR ✅ Provide a full refund against my purchase. I’m sharing this so others are aware of how frustrating the after-sales support can be. A brand’s reputation is built not just on products but also on how they treat customers when things go wrong.

Unprofessional people, I had a shipping enquiry and the problem was created from their end, made me wait and didn't resolve the same. Terrible service.

Har chiz kharab h boat ki ky hi hole 22 August se aaj tak mera product nhi aaya our bol rahe hoo 22 ko delivered ho gaya 3-4 br call bhi krli

Disappointed with Boat support: three complaints, no resolution. Defect: earbuds auto-connect and play when in the box, repeatedly disconnect/reconnect, and switch to handsfree during calls. Customer care: no resolution after two interactions. Service issue ticket no. 59241020 kindly resolve it as its still at your warehouse or testing hub, it's a second time I have requested to change the defective product, but no one is listening.

Chor hai boat vale air dopes churalete hai aur damege pis dete hai claim me khud damege product karte hai