Colleen
Fast reply
I emailed with questions and got a reply really quickly which helped with my decision to place my order.
Response from ION Products USAOct 15, 2026
Glad that we could help!

WE ARE THE US REPRESENTATION OF ION. ION IS ABOUT CHALLENGING YOURSELF, EXPERIENCING NATURE, AND FEELING ITS FORCE. THEREFORE ION DEVELOPS WATERSPORTS- AND BIKE GEAR THAT IS NOT ONLY SMART AND INNOVATIVE BUT ALSO TRANSFORMS THIS PASSION INTO AN UNIQUE DESIGN.
ION Products USA (boardsandmore-shop-us.myshopify.com) has 45 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listing45 approved reviews, newest moderated first
Colleen
I emailed with questions and got a reply really quickly which helped with my decision to place my order.
Response from ION Products USAOct 15, 2026
Glad that we could help!
David L.
Great service which was timely with fast customer reponse plus an easy pick up just over the river.
Response from ION Products USAOct 15, 2026
Hey David, Thank you for the kind words and taking the time to share! hopefully your are getting plenty of time on the water.
AO
Ordered two sq lab seat measurement kits, never shipped out or received them
Response from ION Products USAOct 5, 2026
Hi, We are sorry to hear that. You can now do it at home with our instructions here https://www.sq-lab.com/en/us/ergonomics/downloadable-measurement-kit
Gary S.
Excellent communication and fast shipping. Excited to get the new gear on the water.
Response from ION Products USAOct 15, 2026
Hope the first sessions have been a blast!
Paul G.
Great quality wetsuit.
Response from ION Products USAOct 5, 2026
Hi Paul, Glad to hear you are enjoying the new gear!
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Took 5 business days before it was received by USPS, making it over 17 days for order to delivery.
Response from ION Products USAOct 5, 2026
Hi, We're sorry to hear about your experience. We've since scaled our warehouse staff and are shipping within 1-3 business days.
James F.
Quick delivery and exactly what I wanted
Response from ION Products USAFeb 3, 2026
Hi James, Thank you for sharing about your experience. Enjoy your new gear!
Gerard H.
The product did not ship until after a few days, not a big deal but I was anxious about it. Also the fact that the purple version was sold out.
Response from ION Products USAFeb 3, 2026
Hi Gerard, Thank you for the feedback. The purple chest protector is only sold in the EU.