Joe G.
I have been with this company for a…
I have been with this company for a total of 60 days for sormorelin therapy the first order went through flawlessly. It’s too soon to tell if the product is good or bad I placed a second order they charged me $428.69, which is the agreed rate for a 5 mL vile they charge me on 21 February. I never got a confirmation email. I reached out to a customer service rep name, Arianne she promptly got back to me and said that my order is being processed and I would receive a tracking number and the whole process should take 5 to 7 business days completely acceptable. I waited eight days and then reached out to her. She completely spaced out and told me if I need a second vile to place an order I forwarded her the email that she sent me a week prior saying the product had been processed and shipped out and I would receive a tracking number which I never did. I sent her a screenshot of my bank statement where BIMD had charged me the $428. She has not replied. My last correspondence was today. I told her that I will have my attorney take legal action and go to the Better Business Bureau and I’ll make it my mission in life reporting terrible reviews about this company/Pharmacy. This is completely unacceptable. I provided my order number. How can she not know the status of an order that they charge me almost $500 for I have not heard anything yet. I told them they have two business days by end of business Tuesday. I will take legal action. I will report the payment as fraudulent to my financial institution so I will be refunded they will be blacklisted, and we will take legal action against them for fraudulent practices. We will also report them to the BBB this is completely in total unacceptable behavior. I want to know the status of my order. I will continue to leave terrible reviews all over the Internet until somebody gets back to me and makes the situation right and delivers me the product that I was already charged for. I am beyond upset at this point this should never happen. I was with the pharmacy called male MD and never experienced these problems. I guess you pay for what you get.




