Consumer
A+ company; including the clinicians, the Wellness Coaches (they are real human beings, not AI!), the medication and the process
I've had wonderful success with this company, and if you carefully review the information they provide, you shouldn't encounter any significant issues. You'll be charged upfront for the medication. You'll then have a consultation with a clinician who will thoroughly review everything with you—possible side effects, appropriate actions to take, nutritional recommendations, and how to access your account and manage your subscription. You are given access to a video of how to correctly administer the injection. A day after I made the purchase, a Wellness Coach reached out and went over program recommendations. This person was assigned to me and was invaluable. She went over protein and hydration recommendations, exercise stress management, and sleep importance with a suggestion to not eat 3 hours prior to bedtime! My medication arrived quickly, and I was provided with a tracking number to monitor its shipment. I've lost 8lbs in the first month. I've had another visit with my Wellness Coach to check in and answer any questions I have. I've seen people complain about billing, subscriptions, and unexpected charges. However, all the necessary information is readily available. You must carefully review the materials they provide. It's unfair to blame others for your failure to follow instructions.




