momofmany
It started great then down hill.
It started great! But now my cost goes higher and higher each month. You cannot "talk" with anyone. It takes forever for them to respond to emails. I am canceling and finding another option.

bmiMD, based in NYC, is a healthcare technology company specializing in weight loss and longevity. Founded by seasoned healthcare professionals with over a decade of collective experience, we offer telehealth, prescription, and technology fulfillment services across 49 states.Our mission is to revolutionize individualized weight management and help you achieve your weight loss goals. As the premier telehealth platform for GLP-1 treatments, we deliver tailored weight loss solutions with continuous access to our dedicated team of providers and a personalized care regimen. bmiMD provides access to groundbreaking GLP-1 medications, including compounded Semaglutide and Tirzepatide.We prioritize convenience and affordability, offering doorstep medication delivery and transparent healthcare services. With round-the-clock support from our care team, bmiMD delivers a comprehensive telemedicine experience, empowering your journey to better health and well-being.In addition, we provide clinical oversight, metabolic testing as needed, and ongoing support from board-certified physicians. Our goal is to foster a healthier, happier you through our advanced weight management solutions and unwavering commitment to your success.Choose bmiMD for a transformative approach to weight loss, and let us guide you toward achieving your health and longevity goals with our expert care and innovative solutions.
bmiMD (bmimd.com) has 839 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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momofmany
It started great! But now my cost goes higher and higher each month. You cannot "talk" with anyone. It takes forever for them to respond to emails. I am canceling and finding another option.
Rachelle B.
I have tried contacting them via email twice and haven’t gotten any response back even within the 24-48 hour timeframe they claim to respond in. I get constant texts from them to fill out paperwork but I can get ahold of anyone to solve my issue.
Adina R.
Rewards is a SCAM! They "processed" my discounted bottle and charged me $154 but never sent it or refunded me All refills following were charge at regular price. BEWARE! DO NOT TRUST!
Nicole
1. Thank god the price I paid for isnt that expensive because of the discount and result isn’t up to par! I’m going to pay it one more time and if I don’t get that result seeking different company! 2. That oblivious clueless doctor had me on 2.5 the first. 2 weeks then 5 for 4 weeks. Didn’t lose jack until that last week I lost 10 lbs I thought it was the med but it wasn’t i had a bug. So I decided to switch to zepbound. This oblivious doctor decided to dumb me back to 2.5 so of course I didn’t lose one measly lbs. I had plenty food noises and zero side effect. So basically 2 months of zero goddamn weight loss. I only take them out of necessity due to medical urgency as I need to have surgery asap. 3. This oblivious doctor is worrying about side effect but apparently he don’t understand a basic 1st grade medical terms of I HAVE ZERO SIDE EFFECTS! My behind is a 200 damn lbs so this tiny 2.5 or 5 ain’t gonna cut it that’s why my real CERTIFICATED endocrinologist prescribed me a starting wegovy for 5 mg then up to 7.5 according to my weight but my insurance does not cover it. Hence, I’m stuck here with them. 4. They thought they could send that fake bodega looking syringes with bad number marking because they want me to take a 2.5 and it’s only 10 20 30s nothing in between so by the last dosage it’s very little and I realized I’ve been mid dosage wrong. 5. They don’t care to help; they care to help themselves by profiting themselves.
Response from bmiMDSep 13, 2024
Hi Nicole! In terms of your order, it seems that you purchased your first month at a starter dosage rate, which is why your dosage was not increased. We informed you prior to having your plan changed, although you declined to proceed. At bmiMD, we try to make it as affordable and simple as possible for members. We are here to always assist. If you would like to discuss this further, we have requested your information so we can help out! The bmiMD Team!
Lost C.
No way of contacting them for customer service. The order was shipped and O was charged $29.99 for 1 day shipping. UPS delivered it in 4 days but to the wrong address. UPS themselves have been a pain to deal with, but they claim the sender has better control over submitting claims, however there is no way to reach anyone for customer service, aside from email and they don’t respond for a1-2 business days.
Response from bmiMDSep 13, 2024
Hi! We have requested more information so we can have this resolved! The bmiMD Team.
rozina
Good and easy communication and access. But medicines they provide is not enough as per the dosage.
Response from bmiMDSep 13, 2024
Hi Rozina! We appreciate the feedback, we would love to schedule a call so we can help assist and continue your journey. We have requested more information! The bmiMD Team!
Amanda
I signed up with BMIMD through a Groupon which was $25 for a months worth of medication. They still needed my credit card on file so I went ahead and applied my credit card to the account. Well, after the month was over I was sent another months worth of medication & charged $400! I have seen many other ads for the weight loss medication and they all are HALF THE PRICE OF BMIMD. Some are even less than half the price. Also, they act like you will have a consultation with a doctor before starting then program but the only interaction I have had with anyone is when I wrote to my physician that I needed more Zofran. He called me in 4mg of Zofran x 15. That's the lowest dosage of Zofran you can be prescribed & I have been so completely nauseated that I've had to lower my dosage of the medication & now I've gained back 5 pounds in the last week. I just feel that the nausea is so overwhelming that the doctor could have at least called in 8mg of Zofran. That's what I asked him to do and he still wrote for the 4mg. I usually have to take 2 of them to get my nausea under control. I feel I would have a more successful experience with this weight loss journey if the fatigue and nausea weren't so overwhelming. I bought sneakers and head phones to incorporate a workout regimen along side with the medication but, so far I haven't been able to go due to the side effects. Lastly, I've noticed a difference from month to month about the color, amount, and potency of the medication from the Compound Pharmacy. I understand that there is B12 in the medication which gives the liquid a red color - but when I got my first order the tint was a very light pink, and this month the color is blood red which makes me wonder if the B12 is inconsistent then what about the actual medication? All in all, I've lost 20 pounds in about 2 months. I've been on the medication for about 4 months. I was to the point I lost 30 pounds but when the nausea became unbearable I lowered my dose and I ended up gaining some weight back. In the beginning I was losing weight too fast in my opinion and it wasn't healthy in my opinion. For those of you thinking about taking this medication my advice is do your research about what companies provide the medication, their price point, and credibility. Also know that unless your planning on staying on the medication permanently, you still need to have a healthy diet and exercise. You may not lose the weight as fast if you did it by just changing your diet and exercising but in conclusion that is what it comes down to. You can use the medication as an add-on to losing your weight but the side effects to these drugs are very real, and may make you so sick that your confined to your bed (which happened to me). Even though I was losing weight at a very fast rate, my depression increased because all I could do was lay in bed due to the fatigue and nausea. I wasn't eating either, I had to physically force myself to eat in hopes that it may make my nausea go away. I even got so sick while I was driving that I threw up all over myself and my car. So everything I have written above is true and that's what's been my experience. I hope this helps those who are debating on whether or not to try the drug. For the amount you pay for this website's program I would think they would have a support coach and a more sophisticated website that has AI (which they have said they are going to do), information about exercises, healthy recipes or Cook book recommendations, a support group chat. Paying $400 a month for 4 shots of medicine and 4 syringes without any form of support or other useful tools just isn't worth it to me. Good luck on whatever path you take.
Response from bmiMDAug 4, 2024
Hey Amanda! Thank you for sharing your detailed feedback. We take all comments very seriously and appreciate the opportunity to address your concerns. Firstly, we are sorry to hear about the challenges you've faced with our service. We understand the importance of a smooth and supportive experience, and your feedback is crucial in helping us improve. Regarding the pricing and billing, we apologize for any confusion. Our aim is to provide high-quality care and support at competitive rates. To enhance transparency, we now offer bmiRewards, allowing you to save on your monthly refills while staying compliant with the program. We're excited to announce that we will soon introduce new features, including a more sophisticated website with AI integration, support coaches, exercise videos, healthy recipes, and a support group chat. These additions are designed to enhance your experience and provide comprehensive support throughout your weight loss journey. Your health and well-being are our top priorities. A bmiMD team member will contact you to discuss your concerns in more detail and find a solution that works for you. We value your journey and want to support you in every possible way. Please email us at [email protected] with the subject line "TrustPilot." Thank you for your patience and understanding. We look forward to resolving this and providing you with the best possible service moving forward.