Teresa F.
Sending a copy of my driver's license…
Sending a copy of my driver's license was the first odd part. No telephone number and no email replies to cancel order. Can't sign into portal, no password reset email sent. Fraud all over. Do not use!!!!!
Response from bmiMDJun 22, 2026
Hi Teresa, apologies for your experience! Wanted to clarify, we connect patients with independent licensed physicians, and during that consultation the provider is required to verify a patient's identity before any prescription can be issued. It's a standard that protects patients and helps prevent fraud. We can't discuss any individual account publicly, but we want to help with the sign-in and cancellation issues you've described. Please email [email protected] and our team will resolve this with you directly. -The bmiMD Team




