bmiMDReviews of bmimd.com

Update 8/17/24: Still don’t have an update on shipping. Order was processed 8/9/24 and have been charged for the order. Email sent with adding “TrustPilot” in the title. Still do not have hope! First order went through just fine. The second order has been a nightmare. Customer service has been OK to work with, but the back-and-forth of communication has been horrendous. I was supposed to receive the medication and continue with my shots on Sunday however, we are now six days past, the timeframe to give myself a shot. I am canceling my account and will not go forward with this company to receive the medication.

Terrible, bunch of crooks, they will keep trying to bill you every month even after you cancel for medication you never receive or request. This company is evil, the medication i received was not a full vial and then the 2nd month was old expired medication. These people are a bunch of crooks

Horrible customer service My order was processed on on 7/13. States it takes 3-5 business days. It is now 8/7 and I still have not received, yet I was charged on 7/13. I've sent multiple emails and still no response. I will be refuting the charge with my bank and reporting to BBB.

Scam. They lure you in with reward incentives and load you up with them. Let you apply them all to your next order (which is ridiculously priced to begin with) and then without notice or any sort of reason just take them away. If you don’t constantly check your account they will end up charging you more that you thought. When I reached out to them the exact response I got was “As per our guidelines, bmiMD reserves the right to change the number of bmiRewards earned per program or transaction at any time without notice”. Essentially they will charge you unauthorized amounts and basically give you the middle finger after. Super despicable marketing and customer service. It’s unfortunate cause the the product works but the way this company operates is disgraceful in my opinion . In response to the completely vague and inaccurate response- how on earth is providing someone rewards - knowing full well it was not a “new customer” - and then just taking them away without notice and fully intending to charge me more than authorized?! You mislead with intention. I find it disturbing

Stop! Don't use BMI MD! I had originally loved my experience, but not anymore. Each month an MD supposedly reviews you Refill Form before prescribing. I wrote on the form that I had to take an antibiotic that was wrecking havoc with my stomach so I did not want a refill that month. Just to make sure I also emailed orders@bmimd saying I didn't want the refill. The next day I got notification my refill had been approved and they had charged my credit card. They even increased the dose and charged me $100 more! They are refusing to give a refund, I've been fighting with them for four days. The scariest part of this is that clearly no real medical professional is looking at the form. I now realize I've been taking a drug with absolutely no medical monitoring. This is dangerous, stay away!!!!! Update, after sending BMI MD a copy of this review they finally agreed to give me a refund.

They sent me a 4 week supply that I was only able to use twice because there wasn’t enough product for 4 syringes. I paid over $400 for just a big of product what a rip off.

On June 21, 2024, I placed an order with BMIMD, which was delivered damaged. The package contained a very warm ice pack that was leaking, and the package itself was slightly opened. Due to this issue, I paused my subscription on July 15, 2024, and was assured that no further charges would be made. However, on July 17, 2024, I received an email notification indicating that I had been charged $270.29. I promptly contacted BMIMD via email, informing them that my subscription was paused and that I should not have been charged. Despite my communication, both employees I corresponded with have refused to issue a refund. Additionally, in the email confirmation for my first order on June 21, 2024, it was stated that my recurring total would be $300.29 per month. However, my account now shows a recurring total of $499.00 plus $29.99. This discrepancy further complicates the issue and has caused additional concern.

So I read what folks had to say about bmiMD and I checked it out. I registered - and they allegedly are running a special on generic Zepbound for $149 - but when I went to check out, the coupon "was not valid" even though they were still running the discount banner - so NO discount - and the final tally would have been $528 because they charge you for the next month's supply in advance. I am utterly frosted by this and they lost a client. There was a time when I would get upset over these tactics, but now I shake my head and laugh. If they respond and point out where I might have erred, I will apologize and edit this - but for the nonce, NERTZ to this place - I can see the proverbial handwriting on the wall. *Coda - in response to bmiMD - I have screenshots that make my point - if I can upload them here or send them to bmiMD, I would glad to comply.